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Chat 9.11.2013 Engagement and news applications

September 12, 2013 - Posted in #wjchat archives , Web Journalism Posted by:

12:00 a.m. PDT | 09.12.2013
This evening we’re talking audience engagement and user-generated content in news apps with @ktzhu of @medium. #wjchat

wjchat
@wjchat


12:00 a.m. PDT | 09.12.2013
Let’s get going! Please introduce yourself, respond to questions & share your knowledge! #DontJustBeALurker #wjchat

wjchat
@wjchat


12:00 a.m. PDT | 09.12.2013
(REMINDER: It’s not too late to send us your Qs! Please direct to @wjchat) #wjchat

wjchat
@wjchat


12:01 a.m. PDT | 09.12.2013
PROTIP: Spare non- #wjchat people by starting your reply with @wjchat!

wjchat
@wjchat


12:01 a.m. PDT | 09.12.2013
@wjchat Hi, everybody! Martha here in Seattle. Web journo at @KPLU. #wjchat

Martha Kang
@Martha_Kang


12:01 a.m. PDT | 09.12.2013
@wjchat, Aloha I’m Gene from Hawaii, engagement editor for @CivilBeat and interim social media for @HuffPostHawaii! #wjchat

Gene Park
@GenePark


12:01 a.m. PDT | 09.12.2013
Hey #wjchat-ers. Naudia Jawad, online producer for @memphisnews here. I might lurk a little.

Naudia Jawad
@naudsie


12:02 a.m. PDT | 09.12.2013
@wjchat But I am so good at lurking! (I’m Kim and I do web stuff at the @PittsburghPG) #wjchat

SocialKimLy
@SocialKimLy


12:02 a.m. PDT | 09.12.2013
@GenePark @wjchat @CivilBeat @HuffPostHawaii Hey, long time! Nice to see you! #wjchat

Martha Kang
@Martha_Kang


12:02 a.m. PDT | 09.12.2013
Hi fellow #wjchat members, I’m studying social media and twitter chats with @DR4WARD in #NewhouseSM4 and this is my first twitter chat!

Kaitlyn Richards
@krichards93


12:02 a.m. PDT | 09.12.2013
#journalists & #newsies, a MUST Read. #MuckedUp, #wjchat, Inside the control rooms on September 11. Wow! https://t.co/a7zLyEECyZ

Derry London
@Derry_London


12:02 a.m. PDT | 09.12.2013
@wjchat Hey #wjchat friends. Tuning back in from Sydney. Journalist and social media editor.

Dave Meddows
@davemeddows


12:02 a.m. PDT | 09.12.2013
@naudsie @memphisnews Ah! :) #wjchat

wjchat
@wjchat


12:02 a.m. PDT | 09.12.2013
Buck Borasky, Frontier Progammer – Hacking the Code of the West #wjchat

M. Edward Borasky
@znmeb


12:03 a.m. PDT | 09.12.2013
@wjchat Bailey McGowan. Digital Content Producer, two-stepper, glitter shoe wearer, more info here: http://t.co/PsXHvBRP5M #wjchat

Bailey McGowan
@baileylmcgowan


12:04 a.m. PDT | 09.12.2013
Welcome, everybody! Our host tonight is @ktzhu of @medium. Everyone say hello! #wjchat

wjchat
@wjchat


12:04 a.m. PDT | 09.12.2013
@wjchat Hello! Ryan Kellett – editor, Digital Audience/Engagement-y stuff at The Washington Post. Originally from San Francisco. #wjchat

Ryan Y. Kellett
@rkellett


12:04 a.m. PDT | 09.12.2013
@znmeb and twerking extraordinaire? #wjchat

Dave Meddows
@davemeddows


12:04 a.m. PDT | 09.12.2013
@krichards93 You picked a great one to start! #wjchat

M. Edward Borasky
@znmeb


12:04 a.m. PDT | 09.12.2013
@GenePark @wjchat @CivilBeat @HuffPostHawaii Welcome! And best of luck on ya’ll news endeavor! #wjchat

Bailey McGowan
@baileylmcgowan


12:04 a.m. PDT | 09.12.2013
@davemeddows @znmeb HA! #wjchat

Martha Kang
@Martha_Kang


12:04 a.m. PDT | 09.12.2013
@wjchat Hello all, I’m Claritza. I work as a TV news producer in Washington, D.C. #wjchat

Claritza Jimenez
@ClaritzaJimenez


12:04 a.m. PDT | 09.12.2013
@wjchat Hi everyone – I’m Connie, a freelance writer from L.A., excited to join this #wjchat on audience engagement & user-generated content

Connie K. Ho
@ConnieKHo


12:04 a.m. PDT | 09.12.2013
@wjchat @ktzhu @Medium herro! #wjchat

Bailey McGowan
@baileylmcgowan


12:04 a.m. PDT | 09.12.2013
@krichards93 @DR4WARD Welcome! #wjchat

wjchat
@wjchat


12:04 a.m. PDT | 09.12.2013
@davemeddows Hell, no – I’m a thought follower #wjchat

M. Edward Borasky
@znmeb


12:05 a.m. PDT | 09.12.2013
@GenePark @wjchat Someone in Hawaii already here? OK, I’ll show myself the door, then. :) #wjchat

Oskar Garcia
@oskargarcia


12:05 a.m. PDT | 09.12.2013
@wjchat @ktzhu @Medium Hi Katie! Thanks so much for hosting tonight’s #wjchat – greatly appreciate it!

Connie K. Ho
@ConnieKHo


12:05 a.m. PDT | 09.12.2013
Thanks @derry_london Love the link. Truly chilling look into the behind-the-scenes reporting and management on that horrific day. #wjchat

Kaitlyn Richards
@krichards93


12:05 a.m. PDT | 09.12.2013
Looks like Hawaii is well-represented in the weekly #wjchat with @oskargarcia and I gallivanting around. :)

Gene Park
@GenePark


12:05 a.m. PDT | 09.12.2013
Monica Luhar, freelance journalist for India West newspaper and web production/engagement intern at Southern CA pub radio (KPCC) #wjchat

Monica Luhar
@monicaluhar


12:06 a.m. PDT | 09.12.2013
@wjchat Hi, everyone! I’m Eric Mark Do and I report @jsource, manage social media for @TorontoCAJ/@RUtvNews, & study @RyersonJourn. #wjchat

Eric Mark Do
@EricMarkDo


12:06 a.m. PDT | 09.12.2013
@wjchat Excited to be here! Might be lurking a bit in the beginning but hope to have something to add! #wjchat

Kaitlyn Richards
@krichards93


12:07 a.m. PDT | 09.12.2013
We’ll start with a few lightning round questions just for our host, @ktzhu. #wjchat

wjchat
@wjchat


12:07 a.m. PDT | 09.12.2013
Here we go, @ktzhu! LR1 You wrote a piece about your J-school experience. What was your take away after publishing/seeing reactions? #wjchat

wjchat
@wjchat


12:08 a.m. PDT | 09.12.2013
Just got here, hope to participate. Name’s Matt, reporter for Post-Tribune in Gary. #wjchat

Matt Mikus
@mikusmatt


12:08 a.m. PDT | 09.12.2013
@krichards93 @DR4WARD Welcome to #wjchat student & teacher! Or are we on the big screen in the lecture hall? lol

Derry London
@Derry_London


12:08 a.m. PDT | 09.12.2013
@mikusmatt Welcome. #wjchat

wjchat
@wjchat


12:08 a.m. PDT | 09.12.2013
@wjchat @ktzhu Would you be so kind as to link this piece? #wjchat

Gene Park
@GenePark


12:09 a.m. PDT | 09.12.2013
@GenePark @wjchat @ktzhu Stand by! #wjchat

wjchat
@wjchat


12:09 a.m. PDT | 09.12.2013
@wjchat @GenePark @ktzhu http://t.co/pOHg3UozKK #wjchat

Ryan Y. Kellett
@rkellett


12:10 a.m. PDT | 09.12.2013
@wjchat Well, this is not a unique problem for my j-school. There’s a lot of people wanting industry changes reflected in curricula. #wjchat

Katie Zhu
@ktzhu


12:10 a.m. PDT | 09.12.2013
Thank you! Link to said piece: RT @rkellett: @wjchat @GenePark @ktzhu http://t.co/BpnZZv3L6Q #wjchat

wjchat
@wjchat


12:10 a.m. PDT | 09.12.2013
Joining #wjchat for @servedfresh. Happy Hump Day all (and what a Hump Day it has been!).

Charlie Oliver
@itscomplicated


12:11 a.m. PDT | 09.12.2013
Hi, I’m @saleemkhan, journalist/digital news adviser in Toronto focused on innovation, esp. in news. This is my chat-only account. #wjchat

Saleem Khan
@SaleemChat


12:11 a.m. PDT | 09.12.2013
Fixed links: Social Manager & dig content guy for #News19 in Columbia, SC. More at http://t.co/PVaFztT93I & http://t.co/0fEwv32eC2 #wjchat

Derry London
@Derry_London


12:11 a.m. PDT | 09.12.2013
RT @wjchat Thank you! Link to said piece: RT @rkellett: @wjchat @GenePark @ktzhu http://t.co/izx0VFaQQD #wjchat

Charlie Oliver
@itscomplicated


12:11 a.m. PDT | 09.12.2013
@ktzhu LR2 In your opinion, and in a tweet, what can J-schools do to improve? #wjchat

wjchat
@wjchat


12:12 a.m. PDT | 09.12.2013
Checking in to #wjchat. *waves*

Shauna Stuart
@ShaunaReporter


12:12 a.m. PDT | 09.12.2013
@ShaunaReporter *waving back* #wjchat

wjchat
@wjchat


12:12 a.m. PDT | 09.12.2013
@SaleemChat @saleemkhan Cheers, fellow Torontonian! #wjchat

Eric Mark Do
@EricMarkDo


12:13 a.m. PDT | 09.12.2013
RT @wjchat: @ktzhu LR2 In your opinion, and in a tweet, what can J-schools do to improve? #wjchat

Monica Luhar
@monicaluhar


12:14 a.m. PDT | 09.12.2013
Fellow Twitter followers: I apologize in advance for the flood of #wjchat-related tweets in the next hour or so.

Monica Luhar
@monicaluhar


12:14 a.m. PDT | 09.12.2013
@wjchat #wjchat When I was in J-school back in 2002, I was forced to learn how to dummy pages with a pica pole and everything. *sigh*

Gene Park
@GenePark


12:14 a.m. PDT | 09.12.2013
Good stuff re: changing j-school education Link to said piece: RT @rkellett: @wjchat @GenePark @ktzhu http://t.co/43WOZASYsU #wjchat

Juli
@wakeuplaughing


12:14 a.m. PDT | 09.12.2013
@monicaluhar If you start tweets with @wjchat, you’ll spare your followers! :) #wjchat

wjchat
@wjchat


12:14 a.m. PDT | 09.12.2013
@wjchat Numerical+technical literacy. J students must be taught how the Internet works+how to use comps for reporting/storytelling. #wjchat

Katie Zhu
@ktzhu


12:15 a.m. PDT | 09.12.2013
Thank you, @ktzhu! Now we’ll open up the floor to everyone, so feel free to chime in! #wjchat

wjchat
@wjchat


12:16 a.m. PDT | 09.12.2013
Let’s get started. Q1 What is the value of user-generated content for news orgs? #wjchat

wjchat
@wjchat


12:16 a.m. PDT | 09.12.2013
@wjchat Hey #wjchat sorry to miss tonight. But thanks for hosting @ktzhu!

Robert Hernandez
@webjournalist


12:16 a.m. PDT | 09.12.2013
Juli from @GamesandImpact here again. Won’t be able to stay for the duration again but wanted to say hello #wjchat

Juli
@wakeuplaughing


12:17 a.m. PDT | 09.12.2013
RT @wjchat Let’s get started. Q1 What is the value of user-generated content for news orgs? #wjchat

Charlie Oliver
@itscomplicated


12:17 a.m. PDT | 09.12.2013
@wakeuplaughing Welcome. #wjchat

wjchat
@wjchat


12:17 a.m. PDT | 09.12.2013
@wjchat As journalism student at an innovative school (Newhouse), always looking for quality online journo tools. Top 5 must-haves? #wjchat

Kaitlyn Richards
@krichards93


12:17 a.m. PDT | 09.12.2013
RT @TJRaphael: Pumped for #wjchat tonight! God I’m a nerd. @wjchat

Shauna Stuart
@ShaunaReporter


12:17 a.m. PDT | 09.12.2013
@wjchat A1 if it’s confirmed and accurate *and* you’re the first with it, it’s valuable. Otherwise IMHO it’s noise. #wjchat

M. Edward Borasky
@znmeb


12:17 a.m. PDT | 09.12.2013
RT @znmeb: @wjchat A1 if it’s confirmed and accurate *and* you’re the first with it, it’s valuable. Otherwise IMHO it’s noise. #wjchat

Naudia Jawad
@naudsie


12:17 a.m. PDT | 09.12.2013
Agree? RT @znmeb: @wjchat A1 if it’s confirmed and accurate *and* you’re the first with it, it’s valuable. Otherwise IMHO it’s noise #wjchat

wjchat
@wjchat


12:17 a.m. PDT | 09.12.2013
RT @wjchat: Let’s get started. Q1 What is the value of user-generated content for news orgs? #wjchat

Shauna Stuart
@ShaunaReporter


12:18 a.m. PDT | 09.12.2013
@wjchat If “value” is to be taken literally, then UGC is essentially free (ethical considerations notwithstanding). #wjchat

Eric Mark Do
@EricMarkDo


12:18 a.m. PDT | 09.12.2013
@wjchat A1: Correct, legitimate UGC is a MUST for news orgs today. #wjchat

Derry London
@Derry_London


12:18 a.m. PDT | 09.12.2013
RT @Derry_London: @wjchat A1: Correct, legitimate UGC is a MUST for news orgs today. #wjchat

wjchat
@wjchat


12:18 a.m. PDT | 09.12.2013
@wjchat when breaking news happens, UGC is extremely valuable until we can get our people on the scene. #wjchat

Claritza Jimenez
@ClaritzaJimenez


12:18 a.m. PDT | 09.12.2013
A1: The value of user-generated content is that it helps create a community-type convo, which readership will return for. #wjchat

David Schick
@ReportSchick


12:18 a.m. PDT | 09.12.2013
@wjchat A1 Engaging our readers is what news orgs do. User generated content is important because information is a two-way street. #wjchat

Katie Zhu
@ktzhu


12:19 a.m. PDT | 09.12.2013
@znmeb @wjchat Agree 100 percent, but it takes work to verify and confirm, and there’s tremendous value in doing that work. #wjchat

Oskar Garcia
@oskargarcia


12:19 a.m. PDT | 09.12.2013
RT @znmeb: @wjchat A1 if it’s confirmed and accurate *and* you’re the first with it, it’s valuable. Otherwise IMHO it’s noise. #wjchat

Dawn
@DSDemeritte


12:19 a.m. PDT | 09.12.2013
@wjchat A1: User-generated content increases engagement (i.e. sharing via social networks) and value for readers, listeners, viewers #wjchat

Connie K. Ho
@ConnieKHo


12:19 a.m. PDT | 09.12.2013
@wjchat A1 first and foremost it has to be *news*!! #wjchat

M. Edward Borasky
@znmeb


12:19 a.m. PDT | 09.12.2013
A1: … the flip side of that is? Uncivilized water-cooler talk. #wjchat

David Schick
@ReportSchick


12:19 a.m. PDT | 09.12.2013
When done correctly, UGC builds online communities. The audience gets involved in the journo/ content creator’s work! #wjchat

Shauna Stuart
@ShaunaReporter


12:19 a.m. PDT | 09.12.2013
@wjchat @znmeb Disagree. You’re covering the story for your followers online, you should be the pipeline of info for your loyalists #wjchat

Derry London
@Derry_London


12:19 a.m. PDT | 09.12.2013
@wjchat @znmeb Agree to yr 1st point accuracy not necessarily the 2nd though. Different readers have different opinions/value. #wjchat

Katie Zhu
@ktzhu


12:19 a.m. PDT | 09.12.2013
A1 UGC is incredibly useful/dangerous when it’s next to impossible to verify. See: Syria. #wjchat

Naudia Jawad
@naudsie


12:20 a.m. PDT | 09.12.2013
Don’t forget to follow #wjchat for today’s great discussions.

Alaska Media Lab
@AKMediaLab


12:20 a.m. PDT | 09.12.2013
Exactly >> RT @ktzhu @wjchat A1 Engaging our readers is what news does. User generated content is important. Info is a 2-way street. #wjchat

Charlie Oliver
@itscomplicated


12:20 a.m. PDT | 09.12.2013
RT @naudsie: A1 UGC is incredibly useful/dangerous when it’s next to impossible to verify. See: Syria. #wjchat

wjchat
@wjchat


12:20 a.m. PDT | 09.12.2013
@wjchat A1: PAGE VIEWS. We got 70,000 page views from 12 photos someone sent in. It was great #wjchat

Bailey McGowan
@baileylmcgowan


12:20 a.m. PDT | 09.12.2013
RT @baileylmcgowan: @wjchat A1: PAGE VIEWS. We got 70,000 page views from 12 photos someone sent in. It was great #wjchat

David Schick
@ReportSchick


12:20 a.m. PDT | 09.12.2013
RT @baileylmcgowan: @wjchat A1: PAGE VIEWS. We got 70,000 page views from 12 photos someone sent in. It was great #wjchat

Gene Park
@GenePark


12:20 a.m. PDT | 09.12.2013
A1 follo: Confirmation of legitimacy and proper accreditation is key to sourcing ugc #wjchat

Derry London
@Derry_London


12:21 a.m. PDT | 09.12.2013
@wjchat @znmeb poses problems, especially with understanding rights of re-use. Not sure what the actual “value” is, tbh #wjchat

SocialKimLy
@SocialKimLy


12:21 a.m. PDT | 09.12.2013
A1 Helps build that sense of community and ownership, too. #wjchat

Naudia Jawad
@naudsie


12:21 a.m. PDT | 09.12.2013
Q2 coming right up. #wjchat

wjchat
@wjchat


12:21 a.m. PDT | 09.12.2013
RT @naudsie: A1 Helps build that sense of community and ownership, too. #wjchat

Shauna Stuart
@ShaunaReporter


12:21 a.m. PDT | 09.12.2013
@ktzhu is killin’ it tonight #wjchat

Christopher Ryan
@TopherJRyan


12:21 a.m. PDT | 09.12.2013
YO #wjchat, I heard you like #googleglass pics, so I put a pic in a pic, so you can chat while you chat. http://t.co/pRE78DEfI9

Ivan Lajara
@ivanlajara


12:21 a.m. PDT | 09.12.2013
Q2 What are the best ways to build a user-generated project from the ground up? #wjchat

wjchat
@wjchat


12:21 a.m. PDT | 09.12.2013
Best ways to confirm? RT @derry_london: A1 follo: Confirmation of legitimacy and proper accreditation is key to sourcing ugc #wjchat

Kaitlyn Richards
@krichards93


12:22 a.m. PDT | 09.12.2013
RT @wjchat: Q2 What are the best ways to build a user-generated project from the ground up? #wjchat

T.J. Raphael
@TJRaphael


12:22 a.m. PDT | 09.12.2013
@znmeb The notion that unverified User-Generated content is just noise and irrelevant is “old-school media” thinking. #wjchat

Charlie Oliver
@itscomplicated


12:22 a.m. PDT | 09.12.2013
@wjchat A1 The most shattering news story of the last century in Hawaii, “Broken Trust,” was user-generated content. #wjchat

Gene Park
@GenePark


12:22 a.m. PDT | 09.12.2013
When your followers can contribute to the story p, that’s the value to them, and seeing their neighbors contributions as well. #wjchat

Derry London
@Derry_London


12:22 a.m. PDT | 09.12.2013
@naudsie For breaking news situations, there’s difficulty in crowdsourcing. Feature-y stories are great for soliciting user opinion #wjchat

Katie Zhu
@ktzhu


12:22 a.m. PDT | 09.12.2013
@wjchat A2 from the ground up ;-) but seriously, as the saying goes, ‘dig your well before you get thirsty” #wjchat

M. Edward Borasky
@znmeb


12:22 a.m. PDT | 09.12.2013
@GenePark @wjchat Ohh, link? #wjchat

wjchat
@wjchat


12:23 a.m. PDT | 09.12.2013
A2: Have clearly defined goals for Users to follow. They need a road map (like we do). Constant communication is also key. #wjchat

Charlie Oliver
@itscomplicated


12:23 a.m. PDT | 09.12.2013
@znmeb @wjchat Ha! Could you elaborate? #wjchat

Martha Kang
@Martha_Kang


12:23 a.m. PDT | 09.12.2013
RT @wjchat: Let’s get started. Q1 What is the value of user-generated content for news orgs? #wjchat

Craig Newman
@craignewman


12:23 a.m. PDT | 09.12.2013
@wjchat A2: Easy. 1. Explain Goal 2. Give outlet 3. Organize. Example: Viewer photos of Grandparents Day. Give Email, Voila! #wjchat

Bailey McGowan
@baileylmcgowan


12:23 a.m. PDT | 09.12.2013
Indeed >> RT @znmeb @wjchat A2 from the ground up ;-) but seriously, as the saying goes, ‘dig your well before you get thirsty” #wjchat

Charlie Oliver
@itscomplicated


12:23 a.m. PDT | 09.12.2013
@wjchat A2. Social media. Embed crowd sourced photos, tweets, or Facebook posts into a CMS on YOUR site so you can get the traffic! #wjchat

T.J. Raphael
@TJRaphael


12:23 a.m. PDT | 09.12.2013
@wjchat Q1 When the users know more than the journalists, journalists need to empower their users. Therein lies the value of UGC. #wjchat

Jay Rosen
@jayrosen_nyu


12:24 a.m. PDT | 09.12.2013
@wjchat A2 get the tools shaken out, the workflow nailed down, the databases built and the processes in place before going live #wjchat

M. Edward Borasky
@znmeb


12:24 a.m. PDT | 09.12.2013
@wjchat @ktzhu #wjchat Broken Trust, as reported by community members, in the Honolulu Star-Bulletin, 1997, http://t.co/A564nFgAub

Gene Park
@GenePark


12:24 a.m. PDT | 09.12.2013
RT @GenePark: @wjchat @ktzhu #wjchat Broken Trust, as reported by community members, in the Honolulu Star-Bulletin, 1997, http://t.co/A564n

wjchat
@wjchat


12:24 a.m. PDT | 09.12.2013
@ktzhu Difficulty, yes, but there’s a lot of value in it, too. Imp. note: it doesn’t have to be immediate. #wjchat

Naudia Jawad
@naudsie


12:24 a.m. PDT | 09.12.2013
@itscomplicated Exactly. If you spell it out, quite literally, they’ll do it. Almost every time. #wjchat

Bailey McGowan
@baileylmcgowan


12:24 a.m. PDT | 09.12.2013
RT @jayrosen_nyu @wjchat Q1 When users know more than the journalists, journalists need 2 empower users. Therein lies value of UGC. #wjchat

Charlie Oliver
@itscomplicated


12:24 a.m. PDT | 09.12.2013
@naudsie @ktzhu Ah, so often forgotten, I think. #wjchat

Martha Kang
@Martha_Kang


12:25 a.m. PDT | 09.12.2013
RT @ivanlajara: YO #wjchat, I heard you like #googleglass pics, so I put a pic in a pic, so you can chat while you chat. http://t.co/pRE78D

Google Glass News
@GGlassTweets


12:25 a.m. PDT | 09.12.2013
@wjchat Solicit contributions from your following. Use http://t.co/OmjP5Urh2z > advanced to find location & keyword specific ugc. #wjchat

Derry London
@Derry_London


12:25 a.m. PDT | 09.12.2013
A2 #wjchat to build a UGC community, one has to establish a habit and make it easy, give assignments, then capitalize in brknews situations

Mila Sanina
@pgMila


12:25 a.m. PDT | 09.12.2013
@Martha_Kang @ktzhu Which is funny, because pageviews seem to show people eat up “Readers respond to _____” stories. #wjchat

Naudia Jawad
@naudsie


12:25 a.m. PDT | 09.12.2013
@wjchat A2 You need to have the technical rig to support user content. But more importantly, a clear story and articulated value. #wjchat

Katie Zhu
@ktzhu


12:26 a.m. PDT | 09.12.2013
@baileylmcgowan Yes! By giving clearly defined goals, you establish road map for success the Users will very much appreciate. #wjchat

Charlie Oliver
@itscomplicated


12:26 a.m. PDT | 09.12.2013
@wjchat @ktzhu #wjchat Here’s a link to the series, including followup reporting from the now-defunct Star-Bulletin: http://t.co/Nad4U34zs1

Gene Park
@GenePark


12:26 a.m. PDT | 09.12.2013
@wjchat A1. We use user generated photos all the time! For small news orgs. covering national, real-time news, we need it. #wjchat

T.J. Raphael
@TJRaphael


12:26 a.m. PDT | 09.12.2013
@naudsie @ktzhu Haa! Everyone likes to navel-gaze. :D #wjchat

Martha Kang
@Martha_Kang


12:26 a.m. PDT | 09.12.2013
@GenePark @wjchat this is rad. Will read after #wjchat :)

Katie Zhu
@ktzhu


12:26 a.m. PDT | 09.12.2013
@wjchat A2 We are lucky to be affiliated with a TV station. On air mentions and showing photos on air is huge. #wjchat

Jim Welch
@CTnewshound


12:26 a.m. PDT | 09.12.2013
RT @wjchat: Let’s get started. Q1 What is the value of user-generated content for news orgs? #wjchat

Saleem Khan
@SaleemChat


12:27 a.m. PDT | 09.12.2013
@GenePark Wow, that’s from 1997. Goes to show UGC has been around for a while and tech has strengthened its potential. #wjchat

Claritza Jimenez
@ClaritzaJimenez


12:27 a.m. PDT | 09.12.2013
@wjchat A2P2. I also find telling them it’ll be online or in our newscast helps “incentivize” the audience. #wjchat

Bailey McGowan
@baileylmcgowan


12:27 a.m. PDT | 09.12.2013
@wjchat A2 call to action needs to be more than reaction – ask for solutions, personal experiences – be unique #wjchat

becstick
@becstick


12:27 a.m. PDT | 09.12.2013
@CTnewshound @wjchat yeah… how to attract users in the first place is something we’ve struggled with. We’re way behind the curve #wjchat

SocialKimLy
@SocialKimLy


12:27 a.m. PDT | 09.12.2013
@ClaritzaJimenez @GenePark Yes! Wow! #wjchat

Martha Kang
@Martha_Kang


12:27 a.m. PDT | 09.12.2013
I’m late y’all. Hello. #wjchat

P. Kim Bui
@kimbui


12:27 a.m. PDT | 09.12.2013
Q3 coming up. #wjchat

wjchat
@wjchat


12:28 a.m. PDT | 09.12.2013
@wjchat A2: When building a UGC project from ground up, have open communication and be open to finding content from all platforms #wjchat

Connie K. Ho
@ConnieKHo


12:28 a.m. PDT | 09.12.2013
@kimbui Hey! #wjchat

Martha Kang
@Martha_Kang


12:28 a.m. PDT | 09.12.2013
@ClaritzaJimenez #wjchat Exactly. Stick with tried and true journalism principles, and be agile in the current marketplace. @wjchat

Gene Park
@GenePark


12:28 a.m. PDT | 09.12.2013
@wjchat A1. More eyes on the ground and ‘acts of journalism’ improves your own journalism. #wjchat

Ivan Lajara
@ivanlajara


12:28 a.m. PDT | 09.12.2013
@wjchat We’re using ugc photos on-air and online daily, ugc video when we can get it. Drives unbelievable traffic online & on air #wjchat

Derry London
@Derry_London


12:28 a.m. PDT | 09.12.2013
@wjchat A2 (pt 2) Not doing user-generated content just for the sake of doing it. There must be a real value to make it compelling. #wjchat

Katie Zhu
@ktzhu


12:28 a.m. PDT | 09.12.2013
RT @becstick: @wjchat A2 call to action needs to be more than reaction – ask for solutions, personal experiences – be unique #wjchat

Connie K. Ho
@ConnieKHo


12:28 a.m. PDT | 09.12.2013
#WJChat #A1 What *isn’t* the value of UGC for news orgs? Tips and leads, engagement, community-building, sources of original content

Saleem Khan
@SaleemChat


12:28 a.m. PDT | 09.12.2013
@SocialKimLy @CTnewshound @wjchat Perhaps you should focus on retaining users and making them into evangelists #wjchat

M. Edward Borasky
@znmeb


12:28 a.m. PDT | 09.12.2013
Q3 What’s the interplay of curation vs. moderation in these types of projects? How do orgs decide what to present? #wjchat

wjchat
@wjchat


12:28 a.m. PDT | 09.12.2013
@TJRaphael @wjchat It is the best. Our viewing area stretches for 150 miles. We can’t just go out on a regular day #wjchat

Bailey McGowan
@baileylmcgowan


12:29 a.m. PDT | 09.12.2013
RT @wjchat: Q2 What are the best ways to build a user-generated project from the ground up? #wjchat

Saleem Khan
@SaleemChat


12:29 a.m. PDT | 09.12.2013
RT @SaleemChat: #WJChat #A1 What *isn’t* the value of UGC for news orgs? Tips and leads, engagement, community-building, sources of origin

Gene Park
@GenePark


12:29 a.m. PDT | 09.12.2013
@Derry_London how do you work with line producers to incorporate UGC into newscasts? #wjchat

Claritza Jimenez
@ClaritzaJimenez


12:29 a.m. PDT | 09.12.2013
RT @wjchat Q3 What’s the interplay of curation vs. moderation in these types of projects? How do orgs decide what to present? #wjchat

P. Kim Bui
@kimbui


12:29 a.m. PDT | 09.12.2013
@becstick @wjchat “call to action” that’s an excellent way of putting it. #wjchat

Katie Zhu
@ktzhu


12:30 a.m. PDT | 09.12.2013
#WJChat #A2 The best way to start a UGC project really depends on your goals. Always start with how it serves your community.

Saleem Khan
@SaleemChat


12:30 a.m. PDT | 09.12.2013
RT @wjchat Q3 What’s the interplay of curation vs. moderation in these types of projects? How do orgs decide what to present? #wjchat

Charlie Oliver
@itscomplicated


12:30 a.m. PDT | 09.12.2013
@wjchat A3 if it’s a controversial subject, 100 percent moderation. If it’s not controversial, why are you doing it? ;-) #wjchat

M. Edward Borasky
@znmeb


12:30 a.m. PDT | 09.12.2013
RT @wjchat: Q3 What’s the interplay of curation vs. moderation in these types of projects? How do orgs decide what to present? #wjchat

Saleem Khan
@SaleemChat


12:30 a.m. PDT | 09.12.2013
RT @ClaritzaJimenez: @Derry_London how do you work with line producers to incorporate UGC into newscasts? #wjchat

Shauna Stuart
@ShaunaReporter


12:30 a.m. PDT | 09.12.2013
@wjchat: If you’re just letting things flow in, it’s never as good. Look at all the submissions, find ways to push folks further #wjchat

P. Kim Bui
@kimbui


12:30 a.m. PDT | 09.12.2013
A3. Depends on the topic. #wjchat

Charlie Oliver
@itscomplicated


12:30 a.m. PDT | 09.12.2013
@wjchat A2. Don’t tweet in an empty forest. Target impacted audiences and build from there. #wjchat

Ivan Lajara
@ivanlajara


12:30 a.m. PDT | 09.12.2013
@ClaritzaJimenez @Derry_London This is a good question! #wjchat

Shauna Stuart
@ShaunaReporter


12:30 a.m. PDT | 09.12.2013
RT @znmeb @wjchat A3 if it’s a controversial subject, 100 percent moderation. If it’s not controversial, why are you doing it? ;-) #wjchat

Charlie Oliver
@itscomplicated


12:30 a.m. PDT | 09.12.2013
@ivanlajara Hello—llo—llo—llo! #wjchat

wjchat
@wjchat


12:31 a.m. PDT | 09.12.2013
@ClaritzaJimenez We’re always encouraging prods to grab photos from our FB page posted by followers. Our ND is huge on ugc #wjchat

Derry London
@Derry_London


12:31 a.m. PDT | 09.12.2013
RT @ivanlajara: @wjchat A2. Don’t tweet in an empty forest. Target impacted audiences and build from there. #wjchat

M. Edward Borasky
@znmeb


12:31 a.m. PDT | 09.12.2013
RT @ivanlajara: @wjchat A1. More eyes on the ground and ‘acts of journalism’ improves your own journalism. #wjchat

M. Edward Borasky
@znmeb


12:31 a.m. PDT | 09.12.2013
A3. In some cases, a combination of both moderation and curation is ideal. #wjchat

Charlie Oliver
@itscomplicated


12:31 a.m. PDT | 09.12.2013
@ktzhu @wjchat cc: PURPOSE. Once you pass the tipping point in audience, ideally it should be fairly sustainable without you. #wjchat

Christopher Ryan
@TopherJRyan


12:31 a.m. PDT | 09.12.2013
@wjchat A3 For @nprapps’ inaug project (http://t.co/NWWuG8luls), we used @tumblr tags for “editor’s picks” and v little moderation. #wjchat

Katie Zhu
@ktzhu


12:31 a.m. PDT | 09.12.2013
@ShaunaReporter thanks! It’s such a challenge to have that seamless transition from digital to on air in a newscast. #wjchat

Claritza Jimenez
@ClaritzaJimenez


12:32 a.m. PDT | 09.12.2013
@wjchat A3. Build a story. Cut through the noise. #wjchat

Ivan Lajara
@ivanlajara


12:32 a.m. PDT | 09.12.2013
A3 #wjchat moderation/curation is about judgment, aren’t all news org-s in a judgment business? Value and the need to know come into play.

Mila Sanina
@pgMila


12:32 a.m. PDT | 09.12.2013
RT @ivanlajara: @wjchat A3. Build a story. Cut through the noise. #wjchat

wjchat
@wjchat


12:32 a.m. PDT | 09.12.2013
RT @ivanlajara: @wjchat A3. Build a story. Cut through the noise. #wjchat

M. Edward Borasky
@znmeb


12:32 a.m. PDT | 09.12.2013
@wjchat jumping in a little late. Just got out of a Logic class. Be kind to my poor grey matter. #wjchat

Sarah Mulvey
@SarahMulvz


12:32 a.m. PDT | 09.12.2013
#WJChat #A3 Interplay of curation vs. moderation? Frankly, I’m getting curation fatigue. But the wall between the two is porous. Need both.

Saleem Khan
@SaleemChat


12:32 a.m. PDT | 09.12.2013
@wjchat A3. Set guidelines before. That way the audience knows. #wjchat

Bailey McGowan
@baileylmcgowan


12:32 a.m. PDT | 09.12.2013
RT @pgMila: A3 #wjchat moderation/curation is about judgment, aren’t all news org-s in a judgment business? Value and the need to know come

SocialKimLy
@SocialKimLy


12:32 a.m. PDT | 09.12.2013
RT @pgMila: A3 #wjchat moderation/curation is about judgment, aren’t all news org-s in a judgment business? Value and the need to know come

Connie K. Ho
@ConnieKHo


12:32 a.m. PDT | 09.12.2013
Q4 is a two-parter. Here goes. #wjchat

wjchat
@wjchat


12:33 a.m. PDT | 09.12.2013
Q4A What are some good examples of UGC projects? And what makes them so good? #wjchat

wjchat
@wjchat


12:33 a.m. PDT | 09.12.2013
@SaleemChat Yeah, me too … I’ve decided to stop curating #wjchat

M. Edward Borasky
@znmeb


12:33 a.m. PDT | 09.12.2013
RT @SaleemChat: #WJChat #A3 Interplay of curation vs. moderation? Frankly, I’m getting curation fatigue. But the wall between the two is po

wjchat
@wjchat


12:33 a.m. PDT | 09.12.2013
RT @wjchat: Q4A What are some good examples of UGC projects? And what makes them so good? #wjchat

Saleem Khan
@SaleemChat


12:33 a.m. PDT | 09.12.2013
@wjchat A3 (ctd) Curation/moderation is an interesting balance we ask users to submit content, only to ignore it? But also, trolls #wjchat

Katie Zhu
@ktzhu


12:33 a.m. PDT | 09.12.2013
@TopherJRyan But don’t you need some curation? Isn’t it a messageboard otherwise? #wjchat

P. Kim Bui
@kimbui


12:33 a.m. PDT | 09.12.2013
@znmeb @SaleemChat Interesting. I thought I was the only one feeling that way too. #wjchat

Gene Park
@GenePark


12:34 a.m. PDT | 09.12.2013
@ClaritzaJimenez Have you heard of @TVinteract! I just found out about it yesterday. #wjchat

Shauna Stuart
@ShaunaReporter


12:34 a.m. PDT | 09.12.2013
@wjchat Moderate…Do you mean approving UGC as a moderator or use it in moderation, like sparingly? Sorry if this is dumb. #wjchat

T.J. Raphael
@TJRaphael


12:34 a.m. PDT | 09.12.2013
@wjchat Ohh, interesting. RT @kimbui: @TopherJRyan But don’t you need some curation? Isn’t it a messageboard otherwise? #wjchat

Martha Kang
@Martha_Kang


12:34 a.m. PDT | 09.12.2013
@wjchat A4 MAN OH MAN I HAVE A LIST #wjchat

Katie Zhu
@ktzhu


12:34 a.m. PDT | 09.12.2013
@wjchat A4A dozens of Storify / Spundge pages – I can’t cite one that I thought was Pulitzer-worthy, though #wjchat

M. Edward Borasky
@znmeb


12:34 a.m. PDT | 09.12.2013
(She really does, and it’s a good one) RT @ktzhu: @wjchat A4 MAN OH MAN I HAVE A LIST #wjchat

wjchat
@wjchat


12:35 a.m. PDT | 09.12.2013
@ktzhu @wjchat Can we haz list? :) #wjchat

Gene Park
@GenePark


12:35 a.m. PDT | 09.12.2013
@wjchat and now I gotta run. :( Keep it up. Will check replay later. Great topic! #wjchat

Ivan Lajara
@ivanlajara


12:35 a.m. PDT | 09.12.2013
@wjchat Q2 Best to start with an answer to the question, “what would motivate users to participate?” that is correct for YOUR users. #wjchat

Jay Rosen
@jayrosen_nyu


12:35 a.m. PDT | 09.12.2013
A4: A day’s work is one of my favorites #wjchat http://t.co/1TzXiLYMWo

Mila Sanina
@pgMila


12:36 a.m. PDT | 09.12.2013
@znmeb I’m not just talking about curating, but discussion of it like it’s rocket science. Curators are the new social media gurus. #wjchat

Saleem Khan
@SaleemChat


12:36 a.m. PDT | 09.12.2013
@wjchat A4A Storify’s, Rebel Mouse, Slideshows because people can see the results in real time. #wjchat

Bailey McGowan
@baileylmcgowan


12:37 a.m. PDT | 09.12.2013
@SaleemChat Or “thought leaders” or “influencers” ;-) #wjchat

M. Edward Borasky
@znmeb


12:37 a.m. PDT | 09.12.2013
@pgMila Oh man, that’s amazing. My mind is in overdrive now. :) Thanks. #wjchat

Gene Park
@GenePark


12:37 a.m. PDT | 09.12.2013
@GenePark Depending on your philosophical outlook, we are all alone, connected or one. #wjchat

Saleem Khan
@SaleemChat


12:37 a.m. PDT | 09.12.2013
@wjchat I really like RebelMouse. Anyone have tips on how to make the most of it? #wjchat

Claritza Jimenez
@ClaritzaJimenez


12:37 a.m. PDT | 09.12.2013
RT @pgMila: A4: A day’s work is one of my favorites #wjchat http://t.co/1TzXiLYMWo

M. Edward Borasky
@znmeb


12:37 a.m. PDT | 09.12.2013
@wjchat: Is NPR’s Race Card project UGC? Maybe I’m off base. #wjchat

P. Kim Bui
@kimbui


12:37 a.m. PDT | 09.12.2013
@GenePark @pgMila +1. Reminds me of @reddit’s Ask Me Anything threads! #wjchat

Eric Mark Do
@EricMarkDo


12:38 a.m. PDT | 09.12.2013
@wjchat My company puts huge value on UGC 4 on air & online. I helped Storify a number of national events: http://t.co/X8bHqPOXLi #wjchat

Derry London
@Derry_London


12:38 a.m. PDT | 09.12.2013
@wjchat I wonder if you think there’s a single characteristic that these success stories share? #wjchat

Martha Kang
@Martha_Kang


12:38 a.m. PDT | 09.12.2013
. @ktzhu How did you encourage users to get involved with these stories in the first place? Did you have to build interest first? #wjchat

Kaitlyn Richards
@krichards93


12:38 a.m. PDT | 09.12.2013
@wjchat And last but not least, @nprapps playgrounds app: http://t.co/RKyeMxHacj

Love this one bc it’s user-generated DATA :) #wjchat

Katie Zhu
@ktzhu


12:38 a.m. PDT | 09.12.2013
@ClaritzaJimenez I use Scoop.it myself but I’m phasing it out. #wjchat

M. Edward Borasky
@znmeb


12:38 a.m. PDT | 09.12.2013
@wjchat A4. It’s not fancy, but I liked this WaPo story from 2010: http://t.co/C4BEX63Nku #wjchat

Oskar Garcia
@oskargarcia


12:39 a.m. PDT | 09.12.2013
RT @oskargarcia: @wjchat A4. It’s not fancy, but I liked this WaPo story from 2010: http://t.co/C4BEX63Nku #wjchat

wjchat
@wjchat


12:39 a.m. PDT | 09.12.2013
@znmeb I like the Scoop.it layout, but never really got into it. #wjchat

Claritza Jimenez
@ClaritzaJimenez


12:39 a.m. PDT | 09.12.2013
@oskargarcia @wjchat I remember that one like a good book. #wjchat

Gene Park
@GenePark


12:39 a.m. PDT | 09.12.2013
#WJChat #A4A Good example of UGC: CBC’s Zed. Zed’s dead, baby. http://t.co/bPyzPsxMQa

Saleem Khan
@SaleemChat


12:39 a.m. PDT | 09.12.2013
Q4B How can we add utility to UGC projects? #wjchat

wjchat
@wjchat


12:39 a.m. PDT | 09.12.2013
@Derry_London @wjchat EEEK This makes me super excited #futuregannett #belo #wjchat

Bailey McGowan
@baileylmcgowan


12:39 a.m. PDT | 09.12.2013
RT @wjchat: Q4B How can we add utility to UGC projects? #wjchat

Saleem Khan
@SaleemChat


12:39 a.m. PDT | 09.12.2013
I use Scoop it too. LOVE it! @znmeb @ClaritzaJimenez I use Scoop.it myself but I’m phasing it out. #wjchat

Charlie Oliver
@itscomplicated


12:40 a.m. PDT | 09.12.2013
@kimbui Def… Kinda like footballyou need a balanced play book but I think if you’re not careful, curation can lead to stagnation. #wjchat

Christopher Ryan
@TopherJRyan


12:40 a.m. PDT | 09.12.2013
@wjchat A4B make the front-end – presumably on a smart phone – bulletproof and ‘one eyeball/one thumb’ workable #wjchat

M. Edward Borasky
@znmeb


12:40 a.m. PDT | 09.12.2013
@wjchat We’ve used RebelMouse, Storify, & MassRelevance for @Gannett #wjchat

Derry London
@Derry_London


12:41 a.m. PDT | 09.12.2013
q3) Never hesitate to dig deeper. Getting UGC can often be more than just gathering up responses. “Interview” the content! #wjchat

Shauna Stuart
@ShaunaReporter


12:41 a.m. PDT | 09.12.2013
@wjchat Ask folks for something that is useful. @ChrisLKeller helped me ask Angelenos where the dangerous intersections are. #wjchat

P. Kim Bui
@kimbui


12:41 a.m. PDT | 09.12.2013
@TopherJRyan True. It depends on how heavily you’re plowing through things. #wjchat

P. Kim Bui
@kimbui


12:41 a.m. PDT | 09.12.2013
@wjchat A4B put phones in the hands of ordinary users and watch them struggle, then make it ‘point and shoot!’ #wjchat

M. Edward Borasky
@znmeb


12:42 a.m. PDT | 09.12.2013
@wjchat A4B Be quicker about building, make it a team effort and explain necessity across newsroom #wjchat

Bailey McGowan
@baileylmcgowan


12:42 a.m. PDT | 09.12.2013
@krichards93 I think the fact that NPR is, well, NPR definitely helps (and NYT). Already having a loyal audience was pivotal. #wjchat

Katie Zhu
@ktzhu


12:42 a.m. PDT | 09.12.2013
@kimbui @wjchat Oh, @nprcodeswitch? #wjchat

Katie Zhu
@ktzhu


12:42 a.m. PDT | 09.12.2013
@wjchat: @kzhu91 is awesome. We played around w/ code in Berlin & she helped me get to where I am today. Listen to her wise ways!!! #wjchat

Chris Keller
@ChrisLKeller


12:43 a.m. PDT | 09.12.2013
@ShaunaReporter Totally agree with that. The UGC doesn’t have to be the end! #wjchat

P. Kim Bui
@kimbui


12:43 a.m. PDT | 09.12.2013
@wjchat I think there’s a far different art to soliciting UGC versus finding it. Both require different degs of planning, improv. #wjchat

Oskar Garcia
@oskargarcia


12:43 a.m. PDT | 09.12.2013
Here comes Q5. #wjchat

wjchat
@wjchat


12:43 a.m. PDT | 09.12.2013
Q5 How do you measure success in projects like these? Participation? Quality? Buzz? #wjchat

wjchat
@wjchat


12:43 a.m. PDT | 09.12.2013
Happening Now: #wjchat’s disc. of audience engagement & user-generated content w. @ktzhu. Also participating: @jayrosen_nyu. #LurkAndLearn

midrivermusic
@midrivermusic


12:44 a.m. PDT | 09.12.2013
@ktzhu Well, that whole thing is awesome, but I mean this: http://t.co/WoHVQvy7V2 #wjchat

P. Kim Bui
@kimbui


12:44 a.m. PDT | 09.12.2013
@ktzhu True. That definitely helps. Have you ever had to drive interest for your own ugc projects? #wjchat

Kaitlyn Richards
@krichards93


12:44 a.m. PDT | 09.12.2013
@ClaritzaJimenez I like the Scoop.it feed / RSS capture interface – fits my workflow better than any other tool #wjchat

M. Edward Borasky
@znmeb


12:44 a.m. PDT | 09.12.2013
A5 How about all three of those things! #wjchat

Naudia Jawad
@naudsie


12:44 a.m. PDT | 09.12.2013
@wjchat Unsolicited #wjchat tip: My bosses in @Gannett have 500+ openings nationwide, over 2/3rds #journalism related http://t.co/ooNXzpKomw

Derry London
@Derry_London


12:44 a.m. PDT | 09.12.2013
@wjchat A4B A big thing at @nprapps: “if it doesn’t work on mobile, it doesn’t work.” A step further: make it seamless for users. #wjchat

Katie Zhu
@ktzhu


12:44 a.m. PDT | 09.12.2013
RT @wjchat: Q5 How do you measure success in projects like these? Participation? Quality? Buzz? #wjchat

Shauna Stuart
@ShaunaReporter


12:45 a.m. PDT | 09.12.2013
@ktzhu @krichards93 That’s true – the power of strong brands can help push the amount of content submitted for a UGC project #wjchat

Connie K. Ho
@ConnieKHo


12:45 a.m. PDT | 09.12.2013
@wjchat A5 quality #wjchat

M. Edward Borasky
@znmeb


12:45 a.m. PDT | 09.12.2013
@wjchat A5 probably participation. Can’t engage with people who aren’t participating #wjchat

SocialKimLy
@SocialKimLy


12:45 a.m. PDT | 09.12.2013
@wjchat Success = Participation and good stories #wjchat

P. Kim Bui
@kimbui


12:45 a.m. PDT | 09.12.2013
RT @kimbui: @wjchat Success = Participation and good stories #wjchat

wjchat
@wjchat


12:45 a.m. PDT | 09.12.2013
RT @kimbui: @wjchat Success = Participation and good stories #wjchat

Connie K. Ho
@ConnieKHo


12:46 a.m. PDT | 09.12.2013
@wjchat Measuring: Referrals, shares, + organic social spread (using @SimpleReach) and vitality on our FB pages. #wjchat

Derry London
@Derry_London


12:46 a.m. PDT | 09.12.2013
@wjchat A5 number of submissions is an easy stat to point to, but I think what’s more important is the impact on readers. #wjchat

Katie Zhu
@ktzhu


12:46 a.m. PDT | 09.12.2013
RT @ktzhu: @wjchat A5 number of submissions is an easy stat to point to, but I think what’s more important is the impact on readers. #wjchat

wjchat
@wjchat


12:46 a.m. PDT | 09.12.2013
@wjchat I agree with @naudsie: Ideally having all three at high levels! #wjchat

Eric Mark Do
@EricMarkDo


12:47 a.m. PDT | 09.12.2013
@wjchat unrelated Q: Am I the only one who finds following a Twitter chat much harder with the stupid blue lines? </rant> #wjchat

SocialKimLy
@SocialKimLy


12:47 a.m. PDT | 09.12.2013
@midrivermusic @ktzhu If @jayrosen_nyu is *actually* participating, his tweets aren’t showing up in his timeline! #wjchat

M. Edward Borasky
@znmeb


12:47 a.m. PDT | 09.12.2013
@wjchat Crap, damn autocorrect. Not measuring vitality at all. VIRALITY yes lol #wjchat

Derry London
@Derry_London


12:47 a.m. PDT | 09.12.2013
@wjchat A5 Page Views. Hands down. Gives people a tangible measurement. #wjchat

Bailey McGowan
@baileylmcgowan


12:47 a.m. PDT | 09.12.2013
@SocialKimLy @wjchat Which Twitter client are you using? #wjchat

Martha Kang
@Martha_Kang


12:47 a.m. PDT | 09.12.2013
@wjchat OMG I’VE BEEN REMISS re: awesome UGC projects

Free the Files by @propubnerds: http://t.co/lhVko3CSeL #wjchat

Katie Zhu
@ktzhu


12:47 a.m. PDT | 09.12.2013
@kimbui Tracking engagement, Is there a target range for CuratedUGC-to-UGC-ratio? So between 0 and 1, what decimal do you shoot for? #wjchat

Christopher Ryan
@TopherJRyan


12:48 a.m. PDT | 09.12.2013
@wjchat How engaged the audience is+whether that engagement can lead to a growing & lasting brand connection. Keep em’ coming back. #wjchat

T.J. Raphael
@TJRaphael


12:48 a.m. PDT | 09.12.2013
#WJChat #A4B Add utility to UGC projeccts by making them living entities, not one-off, limited-time or interest objects.

Saleem Khan
@SaleemChat


12:48 a.m. PDT | 09.12.2013
RT @wjchat: Q5 How do you measure success in projects like these? Participation? Quality? Buzz? #wjchat

Saleem Khan
@SaleemChat


12:49 a.m. PDT | 09.12.2013
@SocialKimLy Ah, I see. I’m using Tweetdeck, which works well, I think. #wjchat

Martha Kang
@Martha_Kang


12:49 a.m. PDT | 09.12.2013
@Derry_London Yeah … you have an industrial-strength CMS/tool set #wjchat

M. Edward Borasky
@znmeb


12:49 a.m. PDT | 09.12.2013
@TopherJRyan I never went for ratio. I just read all submissions and tried to make the best ones sing. #wjchat

P. Kim Bui
@kimbui


12:49 a.m. PDT | 09.12.2013
#WJChat #A5 Again, measuring success depends on your goals. The more specific your goals, the easier it may be to measure.

Saleem Khan
@SaleemChat


12:49 a.m. PDT | 09.12.2013
Q6 is another two-parter: Q6A How do we decide which stories we want to tackle with a user-generated approach? #wjchat

wjchat
@wjchat


12:50 a.m. PDT | 09.12.2013
RT @ktzhu: @wjchat OMG I’VE BEEN REMISS re: awesome UGC projects

Free the Files by @propubnerds: http://t.co/lhVko3CSeL #wjchat

Connie K. Ho
@ConnieKHo


12:50 a.m. PDT | 09.12.2013
@Martha_Kang @SocialKimLy Yep, Tweetdeck is amazing for chats — especially since it automatically loads new tweets! #wjchat

Eric Mark Do
@EricMarkDo


12:50 a.m. PDT | 09.12.2013
RT @SaleemChat: #WJChat #A5 Again, measuring success depends on your goals. The more specific your goals, the easier it may be to measure.

SocialKimLy
@SocialKimLy


12:50 a.m. PDT | 09.12.2013
RT @wjchat: Q6 is another two-parter: Q6A How do we decide which stories we want to tackle with a user-generated approach? #wjchat

Kaitlyn Richards
@krichards93


12:50 a.m. PDT | 09.12.2013
RT @kimbui: @wjchat Success = Participation and good stories #wjchat

Shauna Stuart
@ShaunaReporter


12:51 a.m. PDT | 09.12.2013
RT @wjchat: Q6 is another two-parter: Q6A How do we decide which stories we want to tackle with a user-generated approach? #wjchat

Monica Luhar
@monicaluhar


12:51 a.m. PDT | 09.12.2013
@krichards93 I’ve only worked on UGC projects in the context of an established organization. For your own, excessive promo/tweeting? #wjchat

Katie Zhu
@ktzhu


12:51 a.m. PDT | 09.12.2013
@wjchat A6A. Things we can’t get to numbers wise or the intangibles, people’s thoughts in a mass form. #wjchat

Bailey McGowan
@baileylmcgowan


12:52 a.m. PDT | 09.12.2013
@wjchat could we talk about UGC in the context of breaking news and also the ethics/legal issues surrounding its use? #wjchat

Claritza Jimenez
@ClaritzaJimenez


12:52 a.m. PDT | 09.12.2013
@wjchat 2 Reports: An ROI for the C-suite and an ROI for the community. Know they both care. Varies by project. #wjchat

Christopher Ryan
@TopherJRyan


12:52 a.m. PDT | 09.12.2013
@wjchat A6. On every major breaking story, we don’t get to choose. Strong UGC approach necessary to get best elements. #wjchat

Oskar Garcia
@oskargarcia


12:52 a.m. PDT | 09.12.2013
@wjchat A5 Buzz is fullfilling. We gave awards for best Conn. sites. Winners just got a badge, seeing that icon on sites was cool #wjchat

Jim Welch
@CTnewshound


12:52 a.m. PDT | 09.12.2013
RT @kimbui: @TopherJRyan I never went for ratio. I just read all submissions and tried to make the best ones sing. #wjchat

Christopher Ryan
@TopherJRyan


12:53 a.m. PDT | 09.12.2013
@ClaritzaJimenez That sounds like topic we could discuss during a different chat. We could go on for days! :) #wjchat

wjchat
@wjchat


12:53 a.m. PDT | 09.12.2013
@wjchat UGC can lend itself to almost any story if it’s executed well & in good taste. It gives stories more depth. #wjchat

T.J. Raphael
@TJRaphael


12:53 a.m. PDT | 09.12.2013
@baileylmcgowan A6A as a statistician I’m intensely skeptical of numbers derived from Twitter data. Most are garbage. #wjchat

M. Edward Borasky
@znmeb


12:53 a.m. PDT | 09.12.2013
@wjchat A6A Stories with a really strong human interest make good candidates for user submissions. #wjchat

Katie Zhu
@ktzhu


12:53 a.m. PDT | 09.12.2013
RT @ktzhu: @wjchat A6A Stories with a really strong human interest make good candidates for user submissions. #wjchat

wjchat
@wjchat


12:53 a.m. PDT | 09.12.2013
@baileylmcgowan @wjchat To build on that, I think UGC would be good for especially controversial topics as well (w/ moderation, ofc) #wjchat

Eric Mark Do
@EricMarkDo


12:54 a.m. PDT | 09.12.2013
RT @wjchat: Q6 is another two-parter: Q6A How do we decide which stories we want to tackle with a user-generated approach? #wjchat

Saleem Khan
@SaleemChat


12:54 a.m. PDT | 09.12.2013
And the second part: Q6B Are there drawbacks to this approach? What are the common pitfalls of UGC projects gone wrong? #wjchat

wjchat
@wjchat


12:54 a.m. PDT | 09.12.2013
@SaleemChat @wjchat One popular UGC project here: weekly pic gallery of adoption pets submitted by shelters. big hits + serves area #wjchat

C. Russell Clark
@crussellclark


12:55 a.m. PDT | 09.12.2013
@wjchat @ClaritzaJimenez More important, too, I’d argue. :) #wjchat

Oskar Garcia
@oskargarcia


12:55 a.m. PDT | 09.12.2013
@EricMarkDo @wjchat I agree. It’s a way for the sides to get out there and sometimes you get super responses #wjchat

Bailey McGowan
@baileylmcgowan


12:55 a.m. PDT | 09.12.2013
@wjchat A6A I’d say just breaking news where we have a confirmation of the event #wjchat

M. Edward Borasky
@znmeb


12:55 a.m. PDT | 09.12.2013
@wjchat A6a: We ask ‘how can we engage on Social?’ on every story. Every. Story. #wjchat

Derry London
@Derry_London


12:55 a.m. PDT | 09.12.2013
RT @ktzhu: @wjchat A6A Stories with a really strong human interest make good candidates for user submissions. #wjchat

Shauna Stuart
@ShaunaReporter


12:55 a.m. PDT | 09.12.2013
@wjchat A6B On working with a small scale, it’s difficult to get the content sometimes. You have to really reach #wjchat

Bailey McGowan
@baileylmcgowan


12:55 a.m. PDT | 09.12.2013
@wjchat A6A Some projects rally users around a common goal contributing their campaign emails or building a cicada tracker. #wjchat

Katie Zhu
@ktzhu


12:56 a.m. PDT | 09.12.2013
=> RT @ktzhu: @wjchat A6A Stories with a really strong human interest make good candidates for user submissions. #wjchat

Eric Mark Do
@EricMarkDo


12:56 a.m. PDT | 09.12.2013
@wjchat A6B you mean other than trolls and spambots in comments? ;-) #wjchat

M. Edward Borasky
@znmeb


12:56 a.m. PDT | 09.12.2013
@oskargarcia @wjchat yes, it’s something most journos deal with constantly. There’s no getting away from it in our daily work. #wjchat

Claritza Jimenez
@ClaritzaJimenez


12:56 a.m. PDT | 09.12.2013
RT @Derry_London: @wjchat A6a: We ask ‘how can we engage on Social?’ on every story. Every. Story. #wjchat

Shauna Stuart
@ShaunaReporter


12:56 a.m. PDT | 09.12.2013
RT @baileylmcgowan: @wjchat A6B On working with a small scale, it’s difficult to get the content sometimes. You have to really reach #wjchat

Shauna Stuart
@ShaunaReporter


12:57 a.m. PDT | 09.12.2013
Jumping in late! How is everybody tonight? #wjchat

Lici Beveridge
@LiciBev


12:57 a.m. PDT | 09.12.2013
@LiciBev Welcome! #wjchat

Martha Kang
@Martha_Kang


12:57 a.m. PDT | 09.12.2013
@wjchat #wjchat Sorry had to step away. Had a great idea for UGC thanks to this conversation. :)

Gene Park
@GenePark


12:57 a.m. PDT | 09.12.2013
#WJChat #A6A Ground-level, personal stories that fill in detail vs. helicopter/30,000-foot view of a larger “journalism” story are ideal UGC

Saleem Khan
@SaleemChat


12:57 a.m. PDT | 09.12.2013
@wjchat A6B I can see how it’d be easy to get carried away with the “send us a picture of ___” type projects. #wjchat

Katie Zhu
@ktzhu


12:57 a.m. PDT | 09.12.2013
@GenePark @wjchat Oooh! #wjchat

Martha Kang
@Martha_Kang


12:57 a.m. PDT | 09.12.2013
@crussellclark @SaleemChat @wjchat Yes, people def love posts related to animals and pet lovers will send in pics/vids/everything #wjchat

Connie K. Ho
@ConnieKHo


12:57 a.m. PDT | 09.12.2013
RT @wjchat: And the second part: Q6B Are there drawbacks to this approach? What are the common pitfalls of UGC projects gone wrong? #wjchat

Saleem Khan
@SaleemChat


12:58 a.m. PDT | 09.12.2013
RT @SaleemChat: #WJChat #A6A Ground-level, personal stories that fill in detail vs. helicopter/30,000-foot view of a larger “journalism” st

wjchat
@wjchat


12:58 a.m. PDT | 09.12.2013
@wjchat A6b: Use ugc applied to the story very well, rather than throwing it in just to have some. #wjchat

Derry London
@Derry_London


12:58 a.m. PDT | 09.12.2013
Q7 coming up! #wjchat

wjchat
@wjchat


12:58 a.m. PDT | 09.12.2013
@ConnieKHo @crussellclark I remember having a “pet of the day/week” feature in a print newspaper. We killed it. Result: Uproar. #wjchat

Saleem Khan
@SaleemChat


12:59 a.m. PDT | 09.12.2013
@SaleemChat Really well put there. #wjchat

Martha Kang
@Martha_Kang


12:59 a.m. PDT | 09.12.2013
@wjchat A6B Like, who really wants to see pictures of readers’ cats? Be different. @buzzfeed did #petpast. https://t.co/aJhbZwXlXl #wjchat

Katie Zhu
@ktzhu


12:59 a.m. PDT | 09.12.2013
Platforms like Buzzfeed Community http://t.co/lNoh0Tq9U4 & Gawker Kinja http://t.co/ele2dsTqPN = Moar UGC? New beast/conversation? #wjchat

wjchat
@wjchat


1:00 a.m. PDT | 09.12.2013
Q7Platforms like Buzzfeed Community http://t.co/lNoh0Tq9U4 & Gawker Kinja http://t.co/ele2dsTqPN = Moar UGC? New beast/conversation? #wjchat

wjchat
@wjchat


1:00 a.m. PDT | 09.12.2013
@wjchat popping into #wjchat late and as I’m cooking dinner… Hi friends!

Kat Chow
@katchow


1:00 a.m. PDT | 09.12.2013
@wjchat User generated platforms are really interesting to me bc they open up a whole new space for reader/editorial relationships. #wjchat

Katie Zhu
@ktzhu


1:01 a.m. PDT | 09.12.2013
@wjchat A7 I don’t visit Buzzfeed or Gawker – like NY Times, NPR or @derry_london’s shop, these are industrial-scale efforts #wjchat

M. Edward Borasky
@znmeb


1:01 a.m. PDT | 09.12.2013
#WJChat #A6B Worst pitfalls are to treat UGC as free content , a firehose, something you can control, or doing it with no specific goal/plan

Saleem Khan
@SaleemChat


1:02 a.m. PDT | 09.12.2013
@ktzhu @wjchat so agree… and so tired of cats on the interwebz :) #wjchat

SocialKimLy
@SocialKimLy


1:02 a.m. PDT | 09.12.2013
@wjchat A7 they’re journo-cyborgs – symbiotic organizations composed of readers, editors and servers ;-) #wjchat

M. Edward Borasky
@znmeb


1:02 a.m. PDT | 09.12.2013
@ktzhu @wjchat Agree. People want to directly engage with a media brand they identify w/ & its editorial staff. #wjchat

T.J. Raphael
@TJRaphael


1:03 a.m. PDT | 09.12.2013
@ktzhu @wjchat so agree. And so tired of cats on the interwebz :) #wjchat

SocialKimLy
@SocialKimLy


1:03 a.m. PDT | 09.12.2013
RT @SaleemChat: #WJChat #A6B Worst pitfalls are to treat UGC as free content , a firehose, something you can control, or doing it with no s

wjchat
@wjchat


1:03 a.m. PDT | 09.12.2013
@wjchat A7: Q here is how to vet this content? Assuming the idea is to increase breadth, how to ensure diversity in user platforms? #wjchat

Katie Zhu
@ktzhu


1:03 a.m. PDT | 09.12.2013
#WJChat #A7 Opening the platform so that the community can participate directly in the news creating/publishing process is smart, prescient.

Saleem Khan
@SaleemChat


1:03 a.m. PDT | 09.12.2013
RT @SaleemChat: #WJChat #A6B Worst pitfalls are to treat UGC as free content , a firehose, something you can control, or doing it with no s

Ryan Thornburg
@rtburg


1:03 a.m. PDT | 09.12.2013
@SocialKimLy @ktzhu @wjchat plenty of pugs too ;-) #wjchat

M. Edward Borasky
@znmeb


1:04 a.m. PDT | 09.12.2013
@wjchat What I find interesting about these UGC platforms: being active on them can actually lead to a job http://t.co/olQRnXZ15j #wjchat

Eric Mark Do
@EricMarkDo


1:04 a.m. PDT | 09.12.2013
@wjchat A7 It adds another layer to the storytelling or lets a story be told organically. (not always accurate; may be plagiarized) #wjchat

Lici Beveridge
@LiciBev


1:05 a.m. PDT | 09.12.2013
@EricMarkDo @wjchat Or a story. Great story tips there. #wjchat

Martha Kang
@Martha_Kang


1:05 a.m. PDT | 09.12.2013
@katchow @wjchat Multitasking at its best – hope your* dinner’s going well! #wjchat

Connie K. Ho
@ConnieKHo


1:05 a.m. PDT | 09.12.2013
@wjchat A7 don’t these platforms put an obstacle in potential participants’ way? Submitting UGC needs to be as simple as possible #wjchat

SocialKimLy
@SocialKimLy


1:05 a.m. PDT | 09.12.2013
@wjchat LAST THING ABOUT USER GENERATED PLATFORMS

These are cool bc it elevates the reader in expounding information. #wjchat

Katie Zhu
@ktzhu


1:05 a.m. PDT | 09.12.2013
#WJChat #A7 It’s important to differentiate between UGC and staff content for legal reasons, but it can be mitigated bya trusted community.

Saleem Khan
@SaleemChat


1:06 a.m. PDT | 09.12.2013
I can see @ktzhu’s halo hosting #wjchat!

Dan Hill
@DanHillReports


1:06 a.m. PDT | 09.12.2013
@znmeb @wjchat @Derry_London what keeps you away from Buzzfeed + Gawker? The entire sites or just their respective user platforms? #wjchat

Katie Zhu
@ktzhu


1:06 a.m. PDT | 09.12.2013
RT @ktzhu: @wjchat LAST THING ABOUT USER GENERATED PLATFORMS

These are cool bc it elevates the reader in expounding information. #wjchat

wjchat
@wjchat


1:06 a.m. PDT | 09.12.2013
@SocialKimLy Absolutely! One eyeball, one thumb, multitasking at the scene of a breaking story! #wjchat

M. Edward Borasky
@znmeb


1:07 a.m. PDT | 09.12.2013
Q8 Let’s talk about comments: Does a news org need them? Do they offer engagement? #wjchat

wjchat
@wjchat


1:07 a.m. PDT | 09.12.2013
RT @wjchat: Q8 Let’s talk about comments: Does a news org need them? Do they offer engagement? #wjchat

Saleem Khan
@SaleemChat


1:07 a.m. PDT | 09.12.2013
@ktzhu @wjchat @Derry_London In the case of Buzzfeed and Gawker, once bitten, twice shy. #wjchat

M. Edward Borasky
@znmeb


1:08 a.m. PDT | 09.12.2013
@ktzhu Exactly (to your first Q). One writer says organizations can’t juggle the roles of publisher/platform http://t.co/e2FyuXR1he #wjchat

Eric Mark Do
@EricMarkDo


1:08 a.m. PDT | 09.12.2013
#WJChat #A8 Newspapers need comments like a fish needs a bicycle. Kidding. Comments can help or hinder. Depends on approach and quality.

Saleem Khan
@SaleemChat


1:08 a.m. PDT | 09.12.2013
@wjchat A8 @JavisDavis said it best when he reminded me that smart people don’t comment. #wjchat

Bailey McGowan
@baileylmcgowan


1:08 a.m. PDT | 09.12.2013
@wjchat absolutely! Comments are essential to fostering/continuing discussion for @NPRCodeSwitch especially. #wjchat

Kat Chow
@katchow


1:08 a.m. PDT | 09.12.2013
@ktzhu @znmeb @wjchat It’s the challenge of original attribution, too often the firehose of ugc many times violates copyrights #wjchat

Derry London
@Derry_London


1:08 a.m. PDT | 09.12.2013
@wjchat A8 comments are so vital. Audience often adds insights. Yes, lots of trolls. But news orgs. need to better manage them. #wjchat

Claritza Jimenez
@ClaritzaJimenez


1:08 a.m. PDT | 09.12.2013
RT @SaleemChat: #WJChat #A8 Newspapers need comments like a fish needs a bicycle. Kidding. Comments can help or hinder. Depends on approach

wjchat
@wjchat


1:09 a.m. PDT | 09.12.2013
A8 They certainly offer a place for people to be total jerks to each other #wjchat

Naudia Jawad
@naudsie


1:09 a.m. PDT | 09.12.2013
@Martha_Kang @wjchat Absolutely! #wjchat

Eric Mark Do
@EricMarkDo


1:09 a.m. PDT | 09.12.2013
@SaleemChat w/ user platforms in a news org, there’s ethical standards. But if you tweet falsehoods, that burden is not on @twitter. #wjchat

Katie Zhu
@ktzhu


1:09 a.m. PDT | 09.12.2013
@wjchat Comments=engagement. They allow people to express ideas & stay on a site/continue to visit for a specific convo & to share. #wjchat

T.J. Raphael
@TJRaphael


1:09 a.m. PDT | 09.12.2013
#WJChat #A8 Comments are a low-entry-barrier way to engage and build your community, but have inherent problems and obstacles.

Saleem Khan
@SaleemChat


1:09 a.m. PDT | 09.12.2013
@wjchat A8 the amount of garbage in your comments grows faster than your traffic in most cases #wjchat

M. Edward Borasky
@znmeb


1:10 a.m. PDT | 09.12.2013
RT @wjchat: Q8 Let’s talk about comments: Does a news org need them? Do they offer engagement? #wjchat

Shauna Stuart
@ShaunaReporter


1:10 a.m. PDT | 09.12.2013
@wjchat but it’s a definite love/hate relationship — it takes a lot of effort to moderate comments #wjchat

Kat Chow
@katchow


1:10 a.m. PDT | 09.12.2013
RT @znmeb: @wjchat A8 the amount of garbage in your comments grows faster than your traffic in most cases #wjchat

wjchat
@wjchat


1:10 a.m. PDT | 09.12.2013
@wjchat A8 OH MAN I HAVE SOME THOUGHTS

Comments inherently devalue a reader’s input in favor of the byline. High noise, low signal. #wjchat

Katie Zhu
@ktzhu


1:10 a.m. PDT | 09.12.2013
@wjchat A8 eventually you have to hire a thick-skinned moderator. The first two quit and you turn off comments. #wjchat

M. Edward Borasky
@znmeb


1:11 a.m. PDT | 09.12.2013
RT @SaleemChat: #WJChat #A7 It’s important to differentiate between UGC and staff content for legal reasons, but it can be mitigated bya tr

Lici Beveridge
@LiciBev


1:11 a.m. PDT | 09.12.2013
@SaleemChat Very well stated! #wjchat

Bailey McGowan
@baileylmcgowan


1:11 a.m. PDT | 09.12.2013
@wjchat A8: Community engagement is vital to news. Without that we lose subscribers/viewers who want to have a voice #wjchat

Derry London
@Derry_London


1:11 a.m. PDT | 09.12.2013
@wjchat A8 @nytimes makes good use of readers’ comments. During Brazil govt. protests, they even translated Portuguese comments. #wjchat

Claritza Jimenez
@ClaritzaJimenez


1:11 a.m. PDT | 09.12.2013
@ktzhu @wjchat Absolutely! Turn them off and let your community manager regain sanity! #wjchat

M. Edward Borasky
@znmeb


1:11 a.m. PDT | 09.12.2013
I agree! MT @ktzhu @wjchat LAST THING ABOUT USER GENERATED PLATFORMS They are cool bc it elevates reader in expounding information. #wjchat

Lici Beveridge
@LiciBev


1:12 a.m. PDT | 09.12.2013
@wjchat Arianna Huffington banned anonymous commenting to try & foster a richer dialogue/have civility http://t.co/EkRiUHvMgq #wjchat

T.J. Raphael
@TJRaphael


1:12 a.m. PDT | 09.12.2013
@wjchat If I’m interested in what people are saying about a piece, I go to Twitter/Reddit/HN I never turn to the comment threads #wjchat

Katie Zhu
@ktzhu


1:12 a.m. PDT | 09.12.2013
@wjchat A8 follo: News consumers these days are accustomed to expressing opinion online, why not let them do it thru our brand/page? #wjchat

Derry London
@Derry_London


1:12 a.m. PDT | 09.12.2013
@katchow @wjchat Fun fact: every single comment that gets posted on @nytimes is looked at by a human. #wjchat

Katie Zhu
@ktzhu


1:12 a.m. PDT | 09.12.2013
@ktzhu NY Times gets comments on Hacker News? #wjchat

M. Edward Borasky
@znmeb


1:12 a.m. PDT | 09.12.2013
RT @naudsie: A8 They certainly offer a place for people to be total jerks to each other #wjchat

Derry London
@Derry_London


1:13 a.m. PDT | 09.12.2013
@Derry_London @wjchat I always think of comments as letters to the editor. A8 #wjchat

Lici Beveridge
@LiciBev


1:13 a.m. PDT | 09.12.2013
RT @LiciBev: @Derry_London @wjchat I always think of comments as letters to the editor. A8 #wjchat

wjchat
@wjchat


1:13 a.m. PDT | 09.12.2013
@Derry_London Because they can and will do it on Twitter, Facebook, Reddit, Google+, etc. #wjchat

M. Edward Borasky
@znmeb


1:14 a.m. PDT | 09.12.2013
@wjchat A8 sigh… have a love-hate relationship w/comments… sometimes a great source of feedback, other times an appalling sewer #wjchat

SocialKimLy
@SocialKimLy


1:14 a.m. PDT | 09.12.2013
Get in your last comments on comments! Q9 coming up. #wjchat

wjchat
@wjchat


1:14 a.m. PDT | 09.12.2013
@wjchat Even one smart comment is ambrosia, welcome reader engagement – problem is trolls – I mostly watch twitter for responses #wjchat

C. Russell Clark
@crussellclark


1:14 a.m. PDT | 09.12.2013
@znmeb yeah, I’ve seen their content there a few times. Also WaPo’s “Left with Nothing” topped HN on Sunday! https://t.co/uL8O46ijgJ #wjchat

Katie Zhu
@ktzhu


1:14 a.m. PDT | 09.12.2013
Q9 How can we listen to or take the lead of the audience in deciding which stories to tell? #wjchat

wjchat
@wjchat


1:14 a.m. PDT | 09.12.2013
RT @ktzhu: @katchow @wjchat Fun fact: every single comment that gets posted on @nytimes is looked at by a human. #wjchat

Kaitlyn Richards
@krichards93


1:15 a.m. PDT | 09.12.2013
@wjchat We many times solicit comments on our FB page that we take to air; good community opinion can really add to the story #wjchat

Derry London
@Derry_London


1:15 a.m. PDT | 09.12.2013
RT @krichards93: RT @ktzhu: @katchow @wjchat Fun fact: every single comment that gets posted on @nytimes is looked at by a human. #wjchat

wjchat
@wjchat


1:15 a.m. PDT | 09.12.2013
@ktzhu @katchow @wjchat @nytimes I can tell staff reads through comments because the quality posted is so good. Really helpful. #wjchat

Claritza Jimenez
@ClaritzaJimenez


1:15 a.m. PDT | 09.12.2013
@wjchat A9 only one way – spend face-to-face time with them. ‘Get out of the building”, as the lean startup cultists say #wjchat

M. Edward Borasky
@znmeb


1:16 a.m. PDT | 09.12.2013
On comments, This. Definitely. @znmeb: @Derry_London Because they can and will do it on Twitter, Facebook, Reddit, Google+, etc. #wjchat

Derry London
@Derry_London


1:16 a.m. PDT | 09.12.2013
RT @wjchat: Q9 How can we listen to or take the lead of the audience in deciding which stories to tell? #wjchat

Saleem Khan
@SaleemChat


1:16 a.m. PDT | 09.12.2013
RT @znmeb: @wjchat A9 only one way – spend face-to-face time with them. ‘Get out of the building”, as the lean startup cultists say #wjchat

Lici Beveridge
@LiciBev


1:16 a.m. PDT | 09.12.2013
Missed #wjchat tonight because I’m at a screening of @DonJonMovie. #excuse but it’s a good one! #DonJon

Melanie Deziel
@mdeziel


1:17 a.m. PDT | 09.12.2013
RT @wjchat: Q9 How can we listen to or take the lead of the audience in deciding which stories to tell? #wjchat

Shauna Stuart
@ShaunaReporter


1:17 a.m. PDT | 09.12.2013
“@krichards93: RT @ktzhu: @katchow @wjchat Fun fact: every single comment that gets posted on @nytimes is looked at by a human. #wjchat”

Hailey Persinger
@HaileyErin


1:17 a.m. PDT | 09.12.2013
@wjchat A9 As news nerds, I think there’s a certain sense we get about stories that matter just from internet. Run with it! #wjchat

Katie Zhu
@ktzhu


1:17 a.m. PDT | 09.12.2013
@wjchat follow the buzz signals wisely, an unorganised crowd still needs a filter aka gatekeeper #wjchat

@casillia


1:18 a.m. PDT | 09.12.2013
RT @znmeb: @wjchat A9 only one way – spend face-to-face time with them. ‘Get out of the building”, as the lean startup cultists say #wjchat

Shauna Stuart
@ShaunaReporter


1:18 a.m. PDT | 09.12.2013
@wjchat A9: Simply asking sometimes works, just know your metrics so your info request will reach the most eyes. #wjchat

Derry London
@Derry_London


1:18 a.m. PDT | 09.12.2013
@wjchat Put the audience at the heart of the story. Don’t make the mistake of thinking you know what they want without listening. #wjchat

Dave Meddows
@davemeddows


1:19 a.m. PDT | 09.12.2013
RT @ktzhu: @katchow @wjchat Fun fact: every single comment that gets posted on @nytimes is looked at by a human. #wjchat

Robin J Phillips
@RobinJP


1:19 a.m. PDT | 09.12.2013
@Derry_London Wake up Derry! The Matrix has you! ;-) #wjchat

M. Edward Borasky
@znmeb


1:19 a.m. PDT | 09.12.2013
@wjchat I think digital channels like @HuffPostLive and @AJAMStream are doing a good job of taking audience’s cue on what to cover. #wjchat

Claritza Jimenez
@ClaritzaJimenez


1:19 a.m. PDT | 09.12.2013
#wjchat While we’re talking about engagement tho, let me just throw this out there share tools: really necessary? http://t.co/4h6kXpSU1Y

Katie Zhu
@ktzhu


1:20 a.m. PDT | 09.12.2013
#WJChat #A9 Answer is in the question: Listen and take the lead of the audience. It’s how Al Jazeera got the Tahrir Square/Arab Spring story

Saleem Khan
@SaleemChat


1:20 a.m. PDT | 09.12.2013
RT @SaleemChat: #WJChat #A9 Answer is in the question: Listen and take the lead of the audience. It’s how Al Jazeera got the Tahrir Square/

wjchat
@wjchat


1:20 a.m. PDT | 09.12.2013
@ktzhu I think they’re fine if you’re a small one-platform publisher like I am – Twitter’s it. #wjchat

M. Edward Borasky
@znmeb


1:21 a.m. PDT | 09.12.2013
@ktzhu But really, only Facebook, Twitter, LinkedIn and maybe Pinterest need buttons of their own #wjchat

M. Edward Borasky
@znmeb


1:21 a.m. PDT | 09.12.2013
@davemeddows it’s a give and take. A lot of times our audience wants US to set the news agenda and sometimes they want to do it. #wjchat

Claritza Jimenez
@ClaritzaJimenez


1:21 a.m. PDT | 09.12.2013
@wjchat A8 difference: formerly 1-to-many information (print) & an interconnected many-2-many communication which per se needs 2+ #wjchat

@casillia


1:22 a.m. PDT | 09.12.2013
@znmeb @smathermather BUT IF THERE’S NO SHARE BUTTON HOW WILL PEOPLE KNOW TO SHARE IT #wjchat

Katie Zhu
@ktzhu


1:22 a.m. PDT | 09.12.2013
@ktzhu Definitely! I use them all the time. They’re an easy way to get people to share things on mobile, & also for older audiences. #wjchat

T.J. Raphael
@TJRaphael


1:22 a.m. PDT | 09.12.2013
Share tools are a convention. Properly done, they reduce friction and steps to sharing. Power users may not use them; others may. #wjchat

Saleem Khan
@SaleemChat


1:23 a.m. PDT | 09.12.2013
@SaleemChat I also think the people in Tahrir Square trusted Al Jazeera more than, say, the BBC #wjchat

M. Edward Borasky
@znmeb


1:23 a.m. PDT | 09.12.2013
OK we’ve got a few minutes left! If you have a last-minute question for @ktzhu (or anyone else), the floor is all yours! #wjchat

wjchat
@wjchat


1:23 a.m. PDT | 09.12.2013
@ktzhu not really sure anymore. I’m beginning to think not #wjchat

Andr Natta
@acnatta


1:23 a.m. PDT | 09.12.2013
#NeverForget #XFACTORPREMIERE #september11 #wjchat #Remember911 Sugar Bear Jose Fernandez Remember the Titans Jill Scott A Walk to Remember

Marc Alvarez
@MarkyMarc23


1:23 a.m. PDT | 09.12.2013
@ktzhu @wjchat Share tools ABSOLUTELY necessary! My website in the last 7 days has had 385,000 PVs generated solely by those. #wjchat

Derry London
@Derry_London


1:24 a.m. PDT | 09.12.2013
@ktzhu kind of a personal question – were you interested in math in middle school/junior high/high school? #wjchat

M. Edward Borasky
@znmeb


1:24 a.m. PDT | 09.12.2013
RT @SaleemChat: #WJChat #A9 Answer is in the question: Listen and take the lead of the audience. It’s how Al Jazeera got the Tahrir Square/

Shauna Stuart
@ShaunaReporter


1:25 a.m. PDT | 09.12.2013
@wjchat Rounded up the examples from tonight in a Google doc (http://t.co/huJReFLR2w) add/share, despite my lack of share tools. #wjchat

Katie Zhu
@ktzhu


1:25 a.m. PDT | 09.12.2013
@znmeb Yes. I’m referring to Al Jazeera noticing the audience’s focus the day they were running stories based on a Wikileaks trove. #wjchat

Saleem Khan
@SaleemChat


1:25 a.m. PDT | 09.12.2013
@LiciBev @ktzhu I agree… Share tools… in all directions. #wjchat

Robin J Phillips
@RobinJP


1:25 a.m. PDT | 09.12.2013
@wjchat Q9 You have to listen to demand but also give people what they have no way to demand because they don’t know about it yet. #wjchat

Jay Rosen
@jayrosen_nyu


1:25 a.m. PDT | 09.12.2013
@ktzhu @wjchat BUT HOW WILL I KNOW TO SHARE?!! #wjchat

Martha Kang
@Martha_Kang


1:25 a.m. PDT | 09.12.2013
RT @MarkyMarc23: #NeverForget #XFACTORPREMIERE #september11 #wjchat #Remember911 Sugar Bear Jose Fernandez Remember the Titans Jill Scott A

Tiziano Pellegrino
@Tiziblues


1:25 a.m. PDT | 09.12.2013
@wjchat A9 We did a piece where users told us the most dangerous intersections for DWIs and we checked. Made it to sweeps #wjchat

Bailey McGowan
@baileylmcgowan


1:26 a.m. PDT | 09.12.2013
@wjchat @ktzhu See ya later #wjchat friends – have a good night!

Connie K. Ho
@ConnieKHo


1:26 a.m. PDT | 09.12.2013
@znmeb Naw, I was always a history/English nerd. Still wouldn’t say I’m good at math (at all) but gained an appreciation in college. #wjchat

Katie Zhu
@ktzhu


1:26 a.m. PDT | 09.12.2013
@ClaritzaJimenez At a high level the audience has already told you what they want and you set your news agenda around that. #wjchat

Dave Meddows
@davemeddows


1:26 a.m. PDT | 09.12.2013
@baileylmcgowan @wjchat that’s an awesome use of UGC and TV storytelling. I live for that! #wjchat

Claritza Jimenez
@ClaritzaJimenez


1:27 a.m. PDT | 09.12.2013
@ktzhu but you stuck with it at least through statistics! a lot of people give up. #wjchat

M. Edward Borasky
@znmeb


1:27 a.m. PDT | 09.12.2013
OK! That does it for us this week! Thank you for joining, everybody! And thank you, @ktzhu for hosting! #wjchat

wjchat
@wjchat


1:28 a.m. PDT | 09.12.2013
@jayrosen_nyu @wjchat That reminds me of Steve Jobs the customer doesn’t yet know what that want. We can help bridge that gap. #wjchat

Katie Zhu
@ktzhu


1:28 a.m. PDT | 09.12.2013
@ktzhu When and where will you post your photos from Berlin? #wjchat

Saleem Khan
@SaleemChat


1:28 a.m. PDT | 09.12.2013
@wjchat THANKS FOR HAVING ME Y’ALL #wjchat

Katie Zhu
@ktzhu


1:28 a.m. PDT | 09.12.2013
Don’t forget: You can friend us on Facebook: http://t.co/0FmqFHj1Ud or pitch a host or topic: http://t.co/vcsqlhZwRt #wjchat

wjchat
@wjchat


1:29 a.m. PDT | 09.12.2013
@wjchat Thanks for a great chat and great job hosting, @ktzhu! Cheers, all! #wjchat

Eric Mark Do
@EricMarkDo


1:29 a.m. PDT | 09.12.2013
@ktzhu @wjchat Thank YOU for hosting!! #wjchat

Martha Kang
@Martha_Kang


1:29 a.m. PDT | 09.12.2013
We’ll see you next week at 5 PST. Have a great week! And thank you again, @ktzhu! #wjchat

wjchat
@wjchat


1:29 a.m. PDT | 09.12.2013
Thanks to @wjchat and everyone who joined the #wjchat tonight. You certainly made my very first twitter chat dynamic and exciting!

Kaitlyn Richards
@krichards93


1:29 a.m. PDT | 09.12.2013
Thanks! @ktzhu for hosting! Great stuff. Have to go back and read through the first half now. #wjchat

Lici Beveridge
@LiciBev


1:30 a.m. PDT | 09.12.2013
@wjchat consider it done! <first time here, thumbs up> #wjchat

@casillia


1:31 a.m. PDT | 09.12.2013
One last Q. RT @SaleemChat: @ktzhu When and where will you post your photos from Berlin? #wjchat

wjchat
@wjchat


1:31 a.m. PDT | 09.12.2013
Thanks to @Martha_Kang for stage-managing and @ktzhu for hosting #wjchat tonight!

Robin J Phillips
@RobinJP


1:31 a.m. PDT | 09.12.2013
@RobinJP @ktzhu :) Katie is a wealth of knowledge! #wjchat

Martha Kang
@Martha_Kang


1:32 a.m. PDT | 09.12.2013
Ha, ha, @ktzhu @wjchat! ;) #wjchat

Saleem Khan
@SaleemChat


1:32 a.m. PDT | 09.12.2013
@Martha_Kang @RobinJP oh psh just talkin’ words. Thanks again for having me! #wjchat

Katie Zhu
@ktzhu


1:33 a.m. PDT | 09.12.2013
That’s all for me tonight. I’m usually found @saleemkhan if you want to connect. This is my chat-only account. Good night, all! #wjchat

Saleem Khan
@SaleemChat


1:34 a.m. PDT | 09.12.2013
Thanks for the great #wjchat, everyone. And double thanks for hosting, @ktzhu!

Naudia Jawad
@naudsie


1:34 a.m. PDT | 09.12.2013
Examples of audience engagement + user-generated content in news apps for those interested (WIP, please add!) http://t.co/huJReFLR2w #wjchat

Katie Zhu
@ktzhu


1:34 a.m. PDT | 09.12.2013
RT @Derry_London: A1 follo: Confirmation of legitimacy and proper accreditation is key to sourcing ugc #wjchat

David Plazas
@davidplazas


1:35 a.m. PDT | 09.12.2013
@Derry_London nice to meet you. You had me at “good community opinion can really add to the story” #wjchat

Robin J Phillips
@RobinJP


1:36 a.m. PDT | 09.12.2013
RT @ktzhu: @wjchat LAST THING ABOUT USER GENERATED PLATFORMS

These are cool bc it elevates the reader in expounding information. #wjchat

David Plazas
@davidplazas


1:38 a.m. PDT | 09.12.2013
@naudsie thanks for your awesome insights! really enjoyed chatting. #wjchat

Katie Zhu
@ktzhu


1:38 a.m. PDT | 09.12.2013
A Real “David vs. Goliath” Business Success Story! http://t.co/rgqs5JNH8N #wjchat #mobilechat #bizforum

Home Business Mag
@homebusinessmag


1:40 a.m. PDT | 09.12.2013
Thanks to #wjchat host @ktzhu and @wjchat & everyone who contributed – I learn something new every week and actually participated this time!

C. Russell Clark
@crussellclark


1:45 a.m. PDT | 09.12.2013
Thanks for sharing!!! RT @ShaunaReporter: @ClaritzaJimenez Have you heard of @TVinteract! I just found out about it yesterday. #wjchat

Jenni Hogan
@jennihogan


1:45 a.m. PDT | 09.12.2013
Thanks for sharing!!! RT @ShaunaReporter: @ClaritzaJimenez Have you heard of @TVinteract! I just found out about it yesterday. #wjchat

TVinteract
@TVinteract


2:05 a.m. PDT | 09.12.2013
RT @profkrg: Helping Journalists Think Digital First http://t.co/FQF2W3HUiL #wjchat

Virginia Bulacio
@VirginiaBulacio


2:05 a.m. PDT | 09.12.2013
RT @JSKstanford: .@NunoVargas DATAStory builds context into #multimedia stories with timelines & geo-located visualizations #wjchat http://

Virginia Bulacio
@VirginiaBulacio


2:11 a.m. PDT | 09.12.2013
I missed @ktzhu ‘s #wjchat. Damnit.

Kate Myers
@NPRKate


2:35 a.m. PDT | 09.12.2013
To do: Send kids memo about moving dinner to a time other than right through #wjchat on Wed night.

Juli
@wakeuplaughing


2:44 a.m. PDT | 09.12.2013
#wjchat

Lau
@laulijayz


2:52 a.m. PDT | 09.12.2013
What is #wjchat

Mercedes
@bluedenham


2:57 a.m. PDT | 09.12.2013
#BALENCIAGA #reds

How do you choose

#CosmopolitanShoes #Sydney #Australia #wjchat #style #fashion #ruokday http://t.co/KhRBfXa3ZX

Cosmopolitan Shoes
@CosmoShoesAU


3:10 a.m. PDT | 09.12.2013
News org social media editor friends, how much of your company’s twitter posting is automated vs. manually tweeted out? #wjchat #ona13

Carlos Virgen
@carlosrvirgen


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