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Chat 6.30.10 How to Build Engaged Communities

July 13, 2010 - Posted in #wjchat archives , Web Journalism Posted by:

  • 2010-06-24T00:01:07Z
  • wjchat (wjchat)
  • Welcome to the 20th episode of #wjchat, a weekly discussion for Web journalists. Tonight's topic: How to build engaged online communities
  • 2010-06-24T00:01:48Z
  • wjchat (wjchat)
  • Our guest moderator tonight is the wonderful @jeffsonderman. Say hi, Jeff! #wjchat
  • 2010-06-24T00:01:54Z
  • jeffsonderman (Jeff Sonderman)
  • RT @wjchat: Welcome to the 20th episode of #wjchat, a weekly discussion for Web journalists. Tonight's topic: How to build engaged online communities
  • 2010-06-24T00:02:55Z
  • assignmentdesk1 (Dorrine Mendoza)
  • RT @wjchat: Welcome to #wjchat, a weekly discussion for Web journalists. Tonight's topic: How to build engaged online communities
  • 2010-06-24T00:03:06Z
  • nathasha (Nathasha Lim)
  • RT @wjchat: don't forget #wjchat tonight @ 8EST / 5PDT @jeffsonderman is guest hosting .. we're all about user engagement.
  • 2010-06-24T00:04:52Z
  • notblue (Nicole Mooradian)
  • No #wjchat for me tonight :( — off to see the #Dodgers kick some #Angel butt in Orange County. #goBlue
  • 2010-06-24T00:05:40Z
  • dblanchard (Dustin Blanchard)
  • @wjchat . .. so it looks like tweetchat is broken, again. And tweetdeck isn't working. Twitter search seems to be working-ish #wjchat
  • 2010-06-24T00:06:04Z
  • wjchat (wjchat)
  • Hey'yall we're hearing Twitter is laggy, so try Twitter search and we'll forge ahead! #wjchat
  • 2010-06-24T00:06:16Z
  • wjchat (wjchat)
  • Let's start! Please introduce yourself, respond to questions + share your knowledge! And thanks for joining tonight's #wjchat
  • 2010-06-24T00:06:20Z
  • BrianManzullo (Brian Manzullo)
  • Brian Manzullo, online journalism enthusiast currently interning at the Grand Rapids Press. Recent grad of Cent. Michigan. #wjchat
  • 2010-06-24T00:07:20Z
  • laurenmichell (Lauren M. Rabaino)
  • Excited that @jeffsonderman is hosting #wjchat. This should be a *fresh* look at a buzzword topic: online community engagement. #wjchat
  • 2010-06-24T00:07:21Z
  • killbutton (Amira Dughri)
  • Damn you fail whale. We have a backup plan, so don't worry ya'll. We can do this! #wjchat
  • 2010-06-24T00:07:27Z
  • smithbm12 (Brian Smith)
  • Brian Smith, online/branding director @iowastatedaily and copy desk intern @dispatch_argus #wjchat
  • 2010-06-24T00:07:39Z
  • ethanklapper (Ethan Klapper)
  • Good evening! I'm Ethan, I run @TheEagleOnline's website, and have bumped into our guest host a number of times the past few weeks! #wjchat
  • 2010-06-24T00:08:12Z
  • amysimons (Amy Simons)
  • Amy Simons, Chicago Tribune weekend web editor, soon-to-be convergence journ prof at Mizzou. Lurking in #wjchat during BAD storms.
  • 2010-06-24T00:08:16Z
  • webjournalist (Robert Hernandez)
  • Wow, #wjchat hit 20! Hi all, Robert Hernandez, Web journalist and Profe. @USCAnnenberg … currently attending the #NAHJ conference. #wjchat
  • 2010-06-24T00:08:35Z
  • kimbui (P. Kim Bui)
  • Hey y'all I'm Kim Bui, managing web editor and journalist in sunny LA. #wjchat
  • 2010-06-24T00:09:01Z
  • fredmcclimans (FRED MCCLIMANS)
  • @jeffsonderman Hey Jeff – Interesting link. Looking forward to your theme on web journalism engaging (building?) online communities. #wjchat
  • 2010-06-24T00:10:29Z
  • jeffsonderman (Jeff Sonderman)
  • RT @laurenmichell: Excited that @jeffsonderman is hosting #wjchat. This should be a *fresh* look at a buzzword topic: online community engagement. #wjchat
  • 2010-06-24T00:10:32Z
  • assignmentdesk1 (Dorrine Mendoza)
  • Hi! This is Dorrine from the North County Times in San Diego. Online Content Producer. (Currently working a brush fire tho.) #wjchat #wjchat
  • 2010-06-24T00:10:45Z
  • justinNXT (Justin Ellis)
  • Hiyo #wjchat crowd. I'm Justin Ellis, a former newspaper & web guy now in free agency. Curious to see what pops up tonight
  • 2010-06-24T00:10:48Z
  • killbutton (Amira Dughri)
  • @webjournalist You made it. Yay! I've enjoyed following #NAHJ conference via twitter. Got to love hashtags. #wjchat
  • 2010-06-24T00:11:10Z
  • ClaudiaKoerner (Claudia Koerner)
  • @killbutton it seem like it's just Wednesday nights? or just the #wjchat tag? I know World Cup is going on, but my other feeds are ok.
  • 2010-06-24T00:12:18Z
  • Martha_Kang (Martha Kang)
  • Hello, Martha here. Web journalist for KOMO News in Seattle. Very excited about tonight's topic. #wjchat
  • 2010-06-24T00:12:27Z
  • wjchat (wjchat)
  • Q1: Let's start by agreeing on the terms: What does user engagement mean to you? What does an "engaged" online community look like? #wjchat
  • 2010-06-24T00:12:59Z
  • jeffsonderman (Jeff Sonderman)
  • RT @wjchat: Q1: Let's start by agreeing on the terms: What does user engagement mean to you? What does an "engaged" online community look like? #wjchat
  • 2010-06-24T00:13:18Z
  • amysimons (Amy Simons)
  • I'm a weather wimp. Its the ONE thing that scares me about the move! RT @dblanchard: @amysimons pssh. Try living in Oklahoma. #wjchat
  • 2010-06-24T00:13:41Z
  • Amadeus3000 (Anthony Capps)
  • Anthony Capps, @iowastatedaily editor. Really happy to have a tbd.com for #wjchat … currently working so may do more listening.
  • 2010-06-24T00:14:12Z
  • kimbui (P. Kim Bui)
  • Q1: engaged = conversation. engaged means users care about your site and contribute toward it's success #wjchat
  • 2010-06-24T00:14:32Z
  • AsianStig (Isaiah Narciso)
  • @wjchat Q1 "User engagement" means that you are actively involved in the online community by making semi-regular contributions. #wjchat
  • 2010-06-24T00:14:40Z
  • dblanchard (Dustin Blanchard)
  • @amysimons Yeah, mid-mo can get dicey . . but you'll be fine. Doppler Dave will keep you safe. #wjchat
  • 2010-06-24T00:15:00Z
  • hilljohng (John Hill)
  • RT Engagement = turning "audience" into "participants" #wjchat (via @jeffsonderman)
  • 2010-06-24T00:15:02Z
  • henrymlopez (Henry M. Lopez)
  • That was my answer :::Shakes fist::: RT @jeffsonderman: Engagement = turning "audience" into "participants" #wjchat
  • 2010-06-24T00:15:16Z
  • BrianManzullo (Brian Manzullo)
  • Q1 Engagement is *everything* if you're a news site. It keeps people coming to your site, clicking and talking. #wjchat
  • 2010-06-24T00:15:17Z
  • acnatta (Andre Natta)
  • What's up #wjchat? Andre Natta, editor of @bhamterminal, hyperlocal blog in Birmingham, AL. I love conversations!
  • 2010-06-24T00:15:26Z
  • wjchat (wjchat)
  • @insidescoops don't forget to hashtag your comments with #wjchat!
  • 2010-06-24T00:16:08Z
  • BrianManzullo (Brian Manzullo)
  • Great, great answer. RT @jeffsonderman Engagement = turning "audience" into "participants" #wjchat
  • 2010-06-24T00:16:35Z
  • jeffsonderman (Jeff Sonderman)
  • Q1 I like @kimbui's notion that engagement means users "care" about your site and its success. Also they should care for other users #wjchat
  • 2010-06-24T00:16:48Z
  • killbutton (Amira Dughri)
  • RT @BrianManzullo Q1 Engagement is *everything* if you're a news site. It keeps people coming to your site, clicking and talking. #wjchat
  • 2010-06-24T00:17:08Z
  • joemurph (Joe Murphy)
  • @wjchat Q1. I don't think an audience-member necessarily has to speak up to be counted as engaged. Regular visits count, in my book. #wjchat
  • 2010-06-24T00:17:26Z
  • ValerieInRke (Valerie Garner)
  • Q1: Engaged: someone wants to add something to your story then thank them – they correct you with proof then thank them. #wjchat
  • 2010-06-24T00:17:46Z
  • amysimons (Amy Simons)
  • @wjchat Q1. An engaged audience stays. The more time a user spends on your site, consuming your content, the more engaged they are. #wjchat
  • 2010-06-24T00:18:12Z
  • Amadeus3000 (Anthony Capps)
  • User engagement = contributing, listening … treating the the Internet as a two-way street. #wjchat
  • 2010-06-24T00:18:35Z
  • amysimons (Amy Simons)
  • Love @KOMUDopplerDave! RT @dblanchard: @amysimons Yeah, mid-mo can get dicey, but you'll be fine. Doppler Dave will keep you safe. #wjchat
  • 2010-06-24T00:18:41Z
  • ethanklapper (Ethan Klapper)
  • @wjchat Q1 One who is being engaged doesn't even realize it. Proper engagement isn't overt. #wjchat
  • 2010-06-24T00:18:57Z
  • jeffsonderman (Jeff Sonderman)
  • What do others think? RT @joemurph Q1. I don't think a user has to speak up to be counted as engaged. Regular visits count #wjchat
  • 2010-06-24T00:19:00Z
  • BrianManzullo (Brian Manzullo)
  • Q1 Really… your community should flock to you like Edward Cullen fans flock to Twilight sites. ;) #wjchat
  • 2010-06-24T00:19:22Z
  • insidescoops (Sarah Nemeth)
  • @wjchat Q1 User Engagement means both parties being fully present in the moment. #wjchat
  • 2010-06-24T00:19:24Z
  • fredmcclimans (FRED MCCLIMANS)
  • @wjchat An engaged community is a self-sustaining group of individuals with a common thread. Active participation may vary. #wjchat
  • 2010-06-24T00:19:45Z
  • jeffsonderman (Jeff Sonderman)
  • RT @BrianManzullo: Q1 Really… your community should flock to you like Edward Cullen fans flock to Twilight sites. ;) #wjchat
  • 2010-06-24T00:20:01Z
  • ValerieInRke (Valerie Garner)
  • RT @BrianManzullo: Q1 Really… your community should flock to you like Edward Cullen fans flock to Twilight sites. ;) // LOL #wjchat
  • 2010-06-24T00:20:51Z
  • acnatta (Andre Natta)
  • RT @ethanklapper: @wjchat Q1: Engaged: Someone who comes to your site wanting a dialogue. #wjchat
  • 2010-06-24T00:21:00Z
  • kimbui (P. Kim Bui)
  • RT @BrianManzullo: Q1 Really… your community should flock to you like Edward Cullen fans flock to Twilight sites. ;) #wjchat
  • 2010-06-24T00:21:32Z
  • Martha_Kang (Martha Kang)
  • @wjchat But *substantive* participants; not just serial commenters who flippantly aim for shock value. #wjchat
  • 2010-06-24T00:21:44Z
  • killbutton (Amira Dughri)
  • @amysimons I think a loyal user (consumes a lot of content) is diff than an engaged user (comments, spreads the word about content) #wjchat
  • 2010-06-24T00:22:14Z
  • AsianStig (Isaiah Narciso)
  • RT @fredmcclimans: @wjchat An engaged community is a self-sustaining group of individuals with a common thread. Active participation may vary. #wjchat
  • 2010-06-24T00:22:30Z
  • justinNXT (Justin Ellis)
  • #wjchat I'd say an "engaged" community is one that is driven to come back time to a site or service again.
  • 2010-06-24T00:22:30Z
  • jeffsonderman (Jeff Sonderman)
  • Q1. So, is frequency of activity/visits or type of activity more important in defining engagement? #wjchat
  • 2010-06-24T00:23:46Z
  • ethanklapper (Ethan Klapper)
  • @jeffsonderman I think both are. But from everyone's boss' standpoint, the former :-). #wjchat
  • 2010-06-24T00:24:03Z
  • ValerieInRke (Valerie Garner)
  • @BrianManzullo Engagement coming more on facebook comments in my case. Makes it easier then commenting on blog. #wjchat
  • 2010-06-24T00:24:04Z
  • dblanchard (Dustin Blanchard)
  • @wjchat Q1: I'd take it a step further and say you turn participants into stakeholders. They get and add value to/from the community #wjchat
  • 2010-06-24T00:24:21Z
  • wjchat (wjchat)
  • Q2: Does your news org have an engagement editor, "community host" or someone similar? Define that position. #wjchat
  • 2010-06-24T00:24:29Z
  • joemurph (Joe Murphy)
  • @wjchat Q1. Note: We're not shy about participating on the internet, and I think we overestimate the number of people like us. #wjchat
  • 2010-06-24T00:24:33Z
  • terabithia4 (Amy L. Kovac-Ashley)
  • @insidescoops Cool. I'm just lurking on the #wjchat for now. As my husband says, the laundry won't do itself!
  • 2010-06-24T00:25:03Z
  • SarahDayOwen (Sarah Day Owen)
  • I agree. RT @killbutton: @amysimons I think a loyal user (consumes) diff than engaged user (comments, spreads the word ab content) #wjchat
  • 2010-06-24T00:26:53Z
  • jeffsonderman (Jeff Sonderman)
  • RT @wjchat: Q2: Does your news org have an engagement editor, "community host" or someone similar? Define that position. #wjchat
  • 2010-06-24T00:27:00Z
  • yelvington (Steve Yelvington)
  • To a member of a community, "engagement" means something quite different from commercial metrics (frequency, session depth) #wjchat
  • 2010-06-24T00:27:16Z
  • andymboyle (Andy Boyle)
  • Sorry I can't join #wjchat tonight guys. Someone better be snarky in my place. #wxwtf @dinoshark
  • 2010-06-24T00:27:27Z
  • amysimons (Amy Simons)
  • @killbutton: Good point, but loyal user still might do fly-bys, consuming lots in short bursts. My goal is to keep 'em around longer #wjchat
  • 2010-06-24T00:27:38Z
  • fredmcclimans (FRED MCCLIMANS)
  • @jeffsonderman Participation frequency will always vary – it's balance of give and take over time that counts. #wjchat
  • 2010-06-24T00:28:01Z
  • jeffsonderman (Jeff Sonderman)
  • Q2. @TBDDC has a team of community hosts, including @bydanielvictor @lisatella @nathasha, and a social media producer @mjenkins #wjchat
  • 2010-06-24T00:28:11Z
  • SarahDayOwen (Sarah Day Owen)
  • @jeffsonderman Type of activity. Silent consumers or superusers who are trolls aren't really positively engaged. #wjchat
  • 2010-06-24T00:28:24Z
  • laurenmichell (Lauren M. Rabaino)
  • @jeffsonderman Type of activity is more important b/c that's what adds value to the community; frequency of visits/activity doesn't. #wjchat
  • 2010-06-24T00:28:25Z
  • jeffreyrbunch (jeffreyrbunch)
  • RT @killbutton: @amysimons I think a loyal user (consumes a lot of content) is diff than an engaged user (comments, spreads the word about content) #wjchat
  • 2010-06-24T00:28:26Z
  • acnatta (Andre Natta)
  • Q1 user engagement means that they've been encouraged to talk both on and off-line about the stories covered. #wjchat
  • 2010-06-24T00:28:48Z
  • PDXdrew (Drew Hanson)
  • @justinNXT I would add that an "engaged" community also actively recruits outsiders to become involved.
    #wjchat
  • 2010-06-24T00:29:25Z
  • insidescoops (Sarah Nemeth)
  • @wjchat I think we're talking quality here. Depth of involvement. Give and take.#wjchat
  • 2010-06-24T00:29:30Z
  • jeffreyrbunch (jeffreyrbunch)
  • RT @laurenmichell: @jeffsonderman Type of activity is more important b/c that's what adds value to the community; frequency of visits/activity doesn't. #wjchat
  • 2010-06-24T00:29:34Z
  • fredmcclimans (FRED MCCLIMANS)
  • @Martha_Kang I agree – Serial commenters may not always be listening/engaging, just reacting, and could actually drive others away. #wjchat
  • 2010-06-24T00:29:50Z
  • ValerieInRke (Valerie Garner)
  • Q2: Weekly does not engage at all – I engage like crazy or as I see it – what's the point of just thowing it out there. #wjchat
  • 2010-06-24T00:29:50Z
  • bberwyn (Bob Berwyn)
  • Q1 – need both frequency and interactivity. Repeat visits are important, not just 'drive-by' traffic #wjchat
  • 2010-06-24T00:30:17Z
  • RobinJP (Robin Phillips)
  • Quick check in to #wjchat computer taken over by 12-year-old. #auntycamp
  • 2010-06-24T00:31:11Z
  • fredmcclimans (FRED MCCLIMANS)
  • @PDXdrew Interesting point you raised – does an engaged community actively recruit or are people drawn in by common needs? #wjchat
  • 2010-06-24T00:31:15Z
  • ValerieInRke (Valerie Garner)
  • @fredmcclimans @Martha_Kang Serial commenters – YES, I see that – same ppl commenting all the time and YES it drives ppl away. #wjchat
  • 2010-06-24T00:31:20Z
  • jeffsonderman (Jeff Sonderman)
  • So on Q2, for those of you at a media company, do you have an engagement job(s) and what do they do? #wjchat
  • 2010-06-24T00:31:28Z
  • PDXdrew (Drew Hanson)
  • If a news site is actively posting original, compelling content, but the community is not engaging back — what needs to change? #wjchat
  • 2010-06-24T00:31:31Z
  • rivernewstc (Tony Carton)
  • RT @wjchat: Q2: Does your news org have an engagement editor, "community host" or someone similar? Define that position. #wjchat
  • 2010-06-24T00:31:38Z
  • killbutton (Amira Dughri)
  • @laurenmichell Interesting… so, adding value to the community is what makes an engaged user? #wjchat
  • 2010-06-24T00:32:06Z
  • KatieRogers (Katie Rogers)
  • Watching from @washingtonpost and thinking this #wjchat topic is very interesting.
  • 2010-06-24T00:32:14Z
  • bberwyn (Bob Berwyn)
  • @SarahDayOwen realistically, a mix. Can't expect everyone of my news consumers to interact. #wjchat
  • 2010-06-24T00:32:24Z
  • RobinJP (Robin Phillips)
  • RT @killbutton: @amysimons loyal user (consumes a lot of content) diff than engaged user (comments, spreads the word about content) #wjchat
  • 2010-06-24T00:32:43Z
  • joemurph (Joe Murphy)
  • @wjchat Q2. The (Denver) Post just promoted @danielpetty to the new position of Social Media Editor, which is the closest we come. #wjchat
  • 2010-06-24T00:33:21Z
  • Amadeus3000 (Anthony Capps)
  • Q2: Position begins in fall. Employee looks for news ways to engage and ensures popular sites – Twitter, Fb etc – are well used #wjchat
  • 2010-06-24T00:33:36Z
  • justinNXT (Justin Ellis)
  • @jeffsonderman @PDXdrew So engaged communities are like cults? Or people who own time shares? #wjchat
  • 2010-06-24T00:33:46Z
  • AsianStig (Isaiah Narciso)
  • @wjchat I don't know if it's just me, but the last result I have for #wjchat is from the moderator, @jeffsonderman. Can't access Q2 answers.
  • 2010-06-24T00:33:47Z
  • Martha_Kang (Martha Kang)
  • @wjchat Q1 Frequency and type of activity are both components of engagement, though maybe the divide isn't quite 50-50. 40-60? #wjchat
  • 2010-06-24T00:33:48Z
  • bberwyn (Bob Berwyn)
  • Q1 I'd be interested if there are metrics for interactions/comments per visitor or per page view #wjchat
  • 2010-06-24T00:34:05Z
  • jeffsonderman (Jeff Sonderman)
  • On Q2, does calling your community/social person an "editor" or "manager" send the wrong message? #wjchat
  • 2010-06-24T00:34:28Z
  • acnatta (Andre Natta)
  • Q2 I go by stationmaster but I guess I'm the community manager. Just getting back into it actually. #wjchat
  • 2010-06-24T00:34:54Z
  • kimbui (P. Kim Bui)
  • @AsianStig Twitter is on and off stagnating. Stick with us! #wjchat
  • 2010-06-24T00:35:05Z
  • thorstone137 (Dustin Goerndt)
  • Q1 On the surface user engagement can be found in your clicks/unique visitor ratio. From there you could look at shares/uniques #wjchat
  • 2010-06-24T00:35:08Z
  • acnatta (Andre Natta)
  • Q2 I'd argue the goal is to engage using whatever way the community wants to, regardless of medium and location #wjchat
  • 2010-06-24T00:35:14Z
  • jeffsonderman (Jeff Sonderman)
  • RT @justinNXT: @jeffsonderman @PDXdrew So engaged communities are like cults? Or people who own time shares? #wjchat
  • 2010-06-24T00:35:17Z
  • SarahDayOwen (Sarah Day Owen)
  • Q2 Social media editor (that's me) and customer service rep who moderates/interacts w/ online community. #wjchat
  • 2010-06-24T00:35:24Z
  • kimbui (P. Kim Bui)
  • @jeffsonderman Q2ish I think the term editor should be used wisely. They're more an instigator. #wjchat
  • 2010-06-24T00:35:34Z
  • fredmcclimans (FRED MCCLIMANS)
  • @AsianStig The update pace tonight on Twitter (I'm using tweetgrid alongside tweetchat) is very slow. #wjchat
  • 2010-06-24T00:36:05Z
  • acnatta (Andre Natta)
  • @AsianStig no, I'm getting #wjchat delays on Tweetdeck too. Having to follow along on @wthashtag but answer in TD. clunky…
  • 2010-06-24T00:36:13Z
  • ValerieInRke (Valerie Garner)
  • RT @kimbui: @jeffsonderman Q2ish I think the term editor should be used wisely. Theyre more an instigator. // instigator #wjchat
  • 2010-06-24T00:36:24Z
  • juanasummers (Juana Summers)
  • Late to the party, but I'm Juana Summers – reporter and jack of all trades at @KCFreePress. #wjchat
  • 2010-06-24T00:36:46Z
  • amysimons (Amy Simons)
  • RT @Martha_Kang: @wjchat Q1 Frequency & type of activity both components of engagement, though maybe the divide isn't quite 50-50 #wjchat
  • 2010-06-24T00:36:53Z
  • kimbui (P. Kim Bui)
  • Q2: We dont have an editor of that sort here, but I'm glad it's popping up as a priority to news orgs. So impt these days. #wjchat
  • 2010-06-24T00:37:08Z
  • fredmcclimans (FRED MCCLIMANS)
  • @jeffsonderman I think Editor or Manager send a "Me" message. Is there a softer tone, perhaps Moderator, that implies inclusiveness? #wjchat
  • 2010-06-24T00:37:15Z
  • Amadeus3000 (Anthony Capps)
  • Q2: Big picture, every editor should be an engagement editor. Engage on an individual level. Brand yourself. #wjchat
  • 2010-06-24T00:37:38Z
  • jeffsonderman (Jeff Sonderman)
  • RT @fredmcclimans: @jeffsonderman I think Editor or Manager send a "Me" message. Is there a softer tone, perhaps Moderator, that implies inclusiveness? #wjchat
  • 2010-06-24T00:38:22Z
  • jeffreyrbunch (jeffreyrbunch)
  • Q2: Not devoting any resources to true community outreach is wrong message, regardless of titles. #wjchat
  • 2010-06-24T00:38:34Z
  • AsianStig (Isaiah Narciso)
  • @fredmcclimans @kimbui I'm still here, I just switched out and logged on from a different browser. Now it's updating. :) #wjchat
  • 2010-06-24T00:38:34Z
  • jeffsonderman (Jeff Sonderman)
  • Agree RT @Amadeus3000 Q2: Big picture, every editor should be an engagement editor. Engage on an individual level. Brand yourself. #wjchat
  • 2010-06-24T00:38:41Z
  • assignmentdesk1 (Dorrine Mendoza)
  • @cressman Have you ever participated in #wjchat? We could use your expertise! Just go to TweetChat with the hashtag, or search for it.
  • 2010-06-24T00:38:56Z
  • ValerieInRke (Valerie Garner)
  • RT @jeffreyrbunch: Q2: Not devoting any resources to true community outreach is wrong message, regardless of titles. #wjchat
  • 2010-06-24T00:38:59Z
  • PDXdrew (Drew Hanson)
  • @jeffsonderman On Q2: I think manager bodes better than editor. But what about "digital ombudsman?" #wjchat
  • 2010-06-24T00:38:59Z
  • juanasummers (Juana Summers)
  • Q2: Since we're a startup, engaging our readers is everyone's job/responsibility, and I like that mentality. Makes it more personal. #wjchat
  • 2010-06-24T00:39:31Z
  • acnatta (Andre Natta)
  • RT @Amadeus3000 Q2: Big picture, every editor should be an engagement editor. Engage on an individual level. Brand yourself. #wjchat
  • 2010-06-24T00:40:05Z
  • BrianManzullo (Brian Manzullo)
  • Q2 If there is an engagement editor, it should be temp. position- Goal: Get everyone in newsroom to engage w/ community. #wjchat
  • 2010-06-24T00:40:23Z
  • SarahDayOwen (Sarah Day Owen)
  • @juanasummers I agree. Ideally engagement added to role of journalist, along with multimedia skills. #wjchat
  • 2010-06-24T00:40:26Z
  • jeffsonderman (Jeff Sonderman)
  • @PDXdrew I like "digital ombudsman". But it only relates the institution to the community. There's also the community-community link #wjchat
  • 2010-06-24T00:40:37Z
  • joemurph (Joe Murphy)
  • @jeffsonderman It might: What else would you call them? Moderator? Guy / Gal? Host/ess? Guide? Gardener? #wjchat
  • 2010-06-24T00:40:46Z
  • SarahDayOwen (Sarah Day Owen)
  • RT @BrianManzullo: Q2 If there is an engagement editor, it should be temp. position- Goal: Get everyone in newsroom to engage// YES #wjchat
  • 2010-06-24T00:40:48Z
  • ValerieInRke (Valerie Garner)
  • RT @BrianManzullo: Q2 If there is engagement editor, should be temp.position- Goal: Get everyone in newsroom to engage w/ community. #wjchat
  • 2010-06-24T00:41:05Z
  • wjchat (wjchat)
  • Q3: What are the best specific ways for a news site to engage users? How do you get users to become evangelists of your content? #wjchat
  • 2010-06-24T00:41:16Z
  • yelvington (Steve Yelvington)
  • #wjchat Q2: We have two defined roles. How they map to jobs varies by newspaper. Explanation follows ….
  • 2010-06-24T00:41:24Z
  • juanasummers (Juana Summers)
  • RT @BrianManzullo: If there is an engagement editor, it should be temp. position- Get everyone in newsroom to engage w/ community. #wjchat
  • 2010-06-24T00:41:43Z
  • jeffsonderman (Jeff Sonderman)
  • @joemurph We call them "Community Hosts" and CivilBeat in HI calls their folks reporter-hosts #wjchat
  • 2010-06-24T00:41:57Z
  • dblanchard (Dustin Blanchard)
  • @RT @Amadeus3000 Q2: Big picture, every editor should be an engagement editor. Engage on an individual level. Brand yourself. #wjchat
  • 2010-06-24T00:42:06Z
  • jeffsonderman (Jeff Sonderman)
  • RT @wjchat: Q3: What are the best specific ways for a news site to engage users? How do you get users to become evangelists of your content? #wjchat
  • 2010-06-24T00:42:22Z
  • PDXdrew (Drew Hanson)
  • @ValerieInRke I'd drop the "digital," but isn't ombudsman duties a part of a community manager? #wjchat
  • 2010-06-24T00:42:36Z
  • BrianManzullo (Brian Manzullo)
  • Q3 Simple: Produce some damn good content. Such an overlooked problem many newsrooms face. #wjchat
  • 2010-06-24T00:42:45Z
  • yelvington (Steve Yelvington)
  • #wjchat Q2 One role is focused on leading/managing conversation on our own sites. Other is focused on external social networking.
  • 2010-06-24T00:43:00Z
  • dblanchard (Dustin Blanchard)
  • @wjchat Q3: Tell stories that matter to them and tell them well. Also, social media doesn't hurt. #wjchat
  • 2010-06-24T00:43:04Z
  • AsianStig (Isaiah Narciso)
  • @wjchat Q3 Write stories in a way that makes it relevant and important to users' lives. Then they will spread your content virally. #wjchat
  • 2010-06-24T00:43:08Z
  • journatweets (Natalia Veronica Mar)
  • Hola everybody! Glad to join tonight :) Twitter's giving me trouble but I hope it'll allow me to follow along… #wjchat
  • 2010-06-24T00:43:35Z
  • meganhealey (Megan Healey)
  • Joining #wjchat a little late! I'm Megan, TV reporter for #abc27News in Harrisburg, PA by day. Web and social media zealot by night!
  • 2010-06-24T00:43:46Z
  • jeffsonderman (Jeff Sonderman)
  • RT @yelvington: #wjchat Q2 One role is focused on leading/managing conversation on our own sites. Other is focused on external social networking.
  • 2010-06-24T00:43:48Z
  • yelvington (Steve Yelvington)
  • #wjchat Q2 The spectrum of people involved in those two functions ranges from intern to publisher.
  • 2010-06-24T00:43:53Z
  • smithbm12 (Brian Smith)
  • @BrianManzullo I agree & my postion @iowastatedaily is designed to be temp. Cover the bases and get everyone else doing it #wjchat
  • 2010-06-24T00:44:06Z
  • assignmentdesk1 (Dorrine Mendoza)
  • Q3: Take it offline. We are discussing a Tweetup for our community, which is also a little frightening. #wjchat
  • 2010-06-24T00:44:45Z
  • Martha_Kang (Martha Kang)
  • @wjchat @PDXdrew Ha! "Moderator" might be more inviting, although "digital ombudsman" would really add some weight to my biz cards. #wjchat
  • 2010-06-24T00:44:51Z
  • jeffsonderman (Jeff Sonderman)
  • Q3. So a lot of people are focusing on the site content for creating engagement. That's interesting. #wjchat
  • 2010-06-24T00:45:15Z
  • killbutton (Amira Dughri)
  • Good idea RT @ethanklapper @wjchat Q3: Incentives for good contributions. Like foursquare badges. #wjchat
  • 2010-06-24T00:45:18Z
  • AsianStig (Isaiah Narciso)
  • The term "evangelist" is kind of creepy in this context, hence the term "viral." "Information sharing" would better describe it. #wjchat
  • 2010-06-24T00:45:37Z
  • jeffsonderman (Jeff Sonderman)
  • Everyone likes badges RT @ethanklapper Q3: Incentives for good contributions. Like foursquare badges. #wjchat
  • 2010-06-24T00:45:47Z
  • isgd (isgd)
  • Is Good Good idea RT @ethanklapper @wjchat Q3: Incentives for good contributions. Like foursquare badges. #wjchat:… http://bit.ly/dahPBf
  • 2010-06-24T00:46:03Z
  • acnatta (Andre Natta)
  • @assignmentdesk1 I'm thinking it has to go offline if at all possible #wjchat
  • 2010-06-24T00:46:27Z
  • dblanchard (Dustin Blanchard)
  • @jeffsonderman Q3: content isn't the only piece of the puzzle, but you have to have something to build a community around. #wjchat
  • 2010-06-24T00:46:27Z
  • amysimons (Amy Simons)
  • RT @dblanchard: @wjchat Q3: Tell stories that matter to them and tell them well. Also, social media doesn't hurt. #wjchat
  • 2010-06-24T00:46:39Z
  • ValerieInRke (Valerie Garner)
  • Q3: Compelling content that creates a buzz – u know just a little something that no one else has picked up on or connected to .. #wjchat
  • 2010-06-24T00:46:59Z
  • yelvington (Steve Yelvington)
  • #wjchat In a healthy newsroom, everyone joins in cultivating community interaction, but every process needs a designated owner.
  • 2010-06-24T00:47:23Z
  • acnatta (Andre Natta)
  • Q3 provide quality content that are passionate about #wjchat
  • 2010-06-24T00:47:45Z
  • thorstone137 (Dustin Goerndt)
  • Q3 You have to fuel the fire. Are you bringing them close to the action? Are you allowing them to contribute? #wjchat
  • 2010-06-24T00:47:49Z
  • nathanbyrne (Nathan Byrne)
  • Using search terms, find non-followers asking questions you can answer. Then, answer them. Many will follow at that point. #wjchat
  • 2010-06-24T00:47:51Z
  • killbutton (Amira Dughri)
  • RT @dblanchard: @jeffsonderman Q3: content isn't the only piece of the puzzle, but you have to have something to build a community around. #wjchat
  • 2010-06-24T00:48:07Z
  • BrianManzullo (Brian Manzullo)
  • Q3 Use Facebook. And not just to post headlines and news stories. Talk to your fans. Respond. Ask for feedback! #wjchat
  • 2010-06-24T00:48:08Z
  • Amadeus3000 (Anthony Capps)
  • Q3: Create content that can be found no where else on the Internet. Encourage outside help/content. Databases. #wjchat
  • 2010-06-24T00:48:36Z
  • chriscobler (Chris Cobler)
  • RT @yelvington: #wjchat In a healthy newsroom, everyone joins in cultivating community interaction, but every process needs a designated owner.
  • 2010-06-24T00:48:38Z
  • jeffsonderman (Jeff Sonderman)
  • Q3, but how do you let users engage with their own content or with each other, not just around your content. #wjchat
  • 2010-06-24T00:48:41Z
  • assignmentdesk1 (Dorrine Mendoza)
  • @acnatta Intellecutally, I agree. But we have had threatening conversations with people via phone. Majority are great tho. #wjchat
  • 2010-06-24T00:49:02Z
  • cressman (Dale Cressman)
  • RT @assignmentdesk1: @cressman Have you ever participated in #wjchat? We could use your expertise! Just go to TweetChat with the hashtag, or search for it.
  • 2010-06-24T00:49:10Z
  • wjchat (wjchat)
  • While twitter is working: Q4: Are there specific engagement techniques for mobile? How's it different w/geolocation touch interface? #wjchat
  • 2010-06-24T00:49:16Z
  • bberwyn (Bob Berwyn)
  • IMO, badges = cheezy. Better to list contributors in a sidebar as part of a 'citizen team' #wjchat
  • 2010-06-24T00:49:18Z
  • juanasummers (Juana Summers)
  • Q3:This question should be answered b4 starting a new outlet. Don't tell people what should be important to them -let them tell you. #wjchat
  • 2010-06-24T00:49:34Z
  • kimbui (P. Kim Bui)
  • Q3 : I love the badge idea. people like being proud of something #wjchat
  • 2010-06-24T00:49:36Z
  • nathanbyrne (Nathan Byrne)
  • That's it! RT @dblanchard: @wjchat Q3: Tell stories that matter to them and tell them well. Also, social media doesn't hurt. #wjchat
  • 2010-06-24T00:50:02Z
  • AsianStig (Isaiah Narciso)
  • @fredmcclimans "digital fact-checker" is probably the term most people understand. It's like an ombudsman, only politically correct. #wjchat
  • 2010-06-24T00:50:23Z
  • journatweets (Natalia Veronica Mar)
  • Q3 Twitter is key in promoting news sites' content & engage users.Users share it w others, generating traffic & creating community #wjchat
  • 2010-06-24T00:50:25Z
  • acnatta (Andre Natta)
  • @AssignmentDesk1 I meant in terms of tweetups and group settings. Groups = engagement #wjchat
  • 2010-06-24T00:51:04Z
  • wjchat (wjchat)
  • that's geolocation AND touch interface. #wjchat
  • 2010-06-24T00:51:20Z
  • PDXdrew (Drew Hanson)
  • @Martha_Kang I know! Community manager/editor have controlling connotations – IMO – moderator does sound better. #wjchat
  • 2010-06-24T00:51:24Z
  • brunoboutot (Bruno Boutot)
  • Q3 To have fun, to have an interesting conversation and to be welcoming. The community is not "them". The community is us. #wjchat
  • 2010-06-24T00:51:25Z
  • SarahDayOwen (Sarah Day Owen)
  • RT @nathanbyrne: Using search terms, find non-followers asking questions you can answer. Then, answer them. Many will follow. #wjchat
  • 2010-06-24T00:51:37Z
  • AsianStig (Isaiah Narciso)
  • @wjchat Q4 Mobile users expect their information to load quickly. Photos and YouTube video are nice, but not all devices can play it #wjchat
  • 2010-06-24T00:51:42Z
  • yelvington (Steve Yelvington)
  • #wjchat @ValerieInRke Most senior editors I know spend 20-40 percent of their time interacting with the public. It's not all about the Web.
  • 2010-06-24T00:51:52Z
  • ValerieInRke (Valerie Garner)
  • @jeffsonderman Q3: No trouble with comments going off topic and battles between commentors. #wjchat
  • 2010-06-24T00:52:02Z
  • BrianManzullo (Brian Manzullo)
  • Q4 News orgs should make it easy for ppl to submit mobile content to their site. People want convenience. #wjchat
  • 2010-06-24T00:52:40Z
  • dblanchard (Dustin Blanchard)
  • @jeffsonderman Q3: You've got to give them a reason to post / engage with their content on your site. Thats where your content helps #wjchat
  • 2010-06-24T00:53:20Z
  • fredmcclimans (FRED MCCLIMANS)
  • @Martha_Kang LOL. Best way to add weight to a biz card is by using a heavier stock. Wonder how that would work online? #wjchat
  • 2010-06-24T00:53:35Z
  • ethanklapper (Ethan Klapper)
  • Q4: Also, Gowalla's "trips" option. Have suggested to Jeff's colleague @mjenkins that @TBDDC implements it! #wjchat
  • 2010-06-24T00:53:49Z
  • smithbm12 (Brian Smith)
  • Going back to the badge idea, that's something @huffingtonpost already does in it's comments section. #wjchat
  • 2010-06-24T00:55:06Z
  • ethanklapper (Ethan Klapper)
  • @jeffsonderman Gotta start somewhere. Following comments = not so fun on a mobile device. #wjchat
  • 2010-06-24T00:55:43Z
  • TauhidChappell (Tauhid Chappell)
  • RT @AsianStig: @wjchat Q4 Mobile users expect their information to load quickly. Photos and YouTube video are nice, but not all devices can play it #wjchat
  • 2010-06-24T00:56:13Z
  • meganhealey (Megan Healey)
  • Might work for TV bureau chiefs like myself! RT @assignmentdesk1: Q3: Take it offline. We r discussing a Tweetup for our community. #wjchat
  • 2010-06-24T00:56:24Z
  • ValerieInRke (Valerie Garner)
  • @yelvington I briefly looked at your "do's and don'ts" … I'll read more later – looks good. #wjchat
  • 2010-06-24T00:56:32Z
  • jeffsonderman (Jeff Sonderman)
  • On Q4, can you give people mobile engagement opportunities that later translate into a desktop experience for them? #wjchat
  • 2010-06-24T00:57:16Z
  • yelvington (Steve Yelvington)
  • #wjchat Editorial page editors should have community engagement/leadership responsibilities. Or they should find a new line of work.
  • 2010-06-24T00:58:29Z
  • jeffsonderman (Jeff Sonderman)
  • Definitely RT @yelvington #wjchat Editorial page editors should have community engagement responsibilities. Or find a new line of work.
  • 2010-06-24T00:58:51Z
  • wjchat (wjchat)
  • RT @BrianManzullo: Q4 News orgs should make it easy for ppl to submit mobile content to their site. People want convenience. #wjchat
  • 2010-06-24T00:59:33Z
  • jeffsonderman (Jeff Sonderman)
  • Q4 News companies send OUT text alerts. What can we do with users texting US? #wjchat h/t @SarahDayOwen
  • 2010-06-24T00:59:53Z
  • SarahDayOwen (Sarah Day Owen)
  • @jeffsonderman Q4 Geolocation by leaving tips/info tied to places on social media, give context as whole on desktop #wjchat
  • 2010-06-24T01:00:13Z
  • chriscobler (Chris Cobler)
  • RT @yelvington: #wjchat Editorial page editors should have community engagement/leadership responsibilities. Or they should find a new line of work.
  • 2010-06-24T01:00:25Z
  • bberwyn (Bob Berwyn)
  • This #wjchat feed is not working for me today, see ya next time! #wjchat
  • 2010-06-24T01:00:28Z
  • meganhealey (Megan Healey)
  • @BrianManzullo Our station just launched a self-serve page specifically for viewers to upload pics/video and people LOVE it! #wjchat
  • 2010-06-24T01:00:58Z
  • wjchat (wjchat)
  • RT @jeffsonderman: On Q4, can u give people mobile engagement opportunities that later translate into a desktop experience for them? #wjchat
  • 2010-06-24T01:01:23Z
  • alexisgrant (Alexis Grant)
  • @jeffsonderman Maybe news tips via text? Also would be cool to know where users are, aka check-ins. #wjchat
  • 2010-06-24T01:01:42Z
  • smithbm12 (Brian Smith)
  • The @qctimes just started promoting a text hotline with a local number for community members to text tips to. #wjchat
  • 2010-06-24T01:01:50Z
  • acnatta (Andre Natta)
  • @wjchat yeah, I'm not even pulling recent tweets. Wonder what's going wrong? #wjchat
  • 2010-06-24T01:01:58Z
  • amysimons (Amy Simons)
  • Hi! I miss being called that. You know, I told @jenleereeves it's my official nickname… RT @mhinojosa: @amysimons howdy delilah #wjchat
  • 2010-06-24T01:02:07Z
  • journatweets (Natalia Veronica Mar)
  • YES! RT @dblanchard: @wjchat Q3: Tell stories that matter to them and tell them well. Also, social media doesn't hurt. #wjchat
  • 2010-06-24T01:02:20Z
  • Martha_Kang (Martha Kang)
  • @wjchat Q3 Good content is essential, but also a bridge or an olive branch to help readers take that first step is helpful, I think. #wjchat
  • 2010-06-24T01:03:03Z
  • assignmentdesk1 (Dorrine Mendoza)
  • @wjchat The new IPhone app for a Madison, WI newspaper allows you to comment on stories (and read them) from the phone. #wjchat
  • 2010-06-24T01:03:16Z
  • killbutton (Amira Dughri)
  • @acnatta I don't know what's going wrong, but I just started using hootsuite. Seems to be working better than search or tweetchat. #wjchat
  • 2010-06-24T01:03:47Z
  • ValerieInRke (Valerie Garner)
  • @jeffsonderman I'd like to know if editorial boards will become irrelevant with so much SM available. #wjchat
  • 2010-06-24T01:03:51Z
  • wjchat (wjchat)
  • Q5: What staff duties and resources does a news company need to invest in to make engagement possible? #wjchat
  • 2010-06-24T01:04:24Z
  • wjchat (wjchat)
  • RT @jeffsonderman: Hey folks, try just searching for "wjchat" instead of "#wjchat". That' working for some reason.
  • 2010-06-24T01:04:37Z
  • jeffsonderman (Jeff Sonderman)
  • RT @wjchat: Q5: What staff duties and resources does a news company need to invest in to make engagement possible? #wjchat
  • 2010-06-24T01:04:41Z
  • SarahDayOwen (Sarah Day Owen)
  • Tip texts! I like it. RT @alexisgrant: Maybe news tips via text? Also would be cool to know where users are, aka check-ins. #wjchat
  • 2010-06-24T01:05:05Z
  • smithbm12 (Brian Smith)
  • @nathanbyrne Did that today with severe weather. Lady had no power needed to know about warnings, no a follower #wjchat
  • 2010-06-24T01:05:08Z
  • kimbui (P. Kim Bui)
  • @wjchat Social Media. A little bit of marketing. Getting on the gorund and talking to people face-to-face #wjchat
  • 2010-06-24T01:05:25Z
  • PDXdrew (Drew Hanson)
  • If you get this: Twitter and TweetChat have crapped out on me. Neither are updating @wjchat. #booooo! #wjchat
  • 2010-06-24T01:05:44Z
  • kimbui (P. Kim Bui)
  • RT @wjchat: RT @jeffsonderman: Hey folks, try just searching for "wjchat" instead of "#wjchat". That' working for some reason.
  • 2010-06-24T01:05:50Z
  • ValerieInRke (Valerie Garner)
  • Q5: "Staff duties" sounds like work and it shouldn't be … needs to be pushing 24/7 and part of everyones job description. #wjchat
  • 2010-06-24T01:06:21Z
  • assignmentdesk1 (Dorrine Mendoza)
  • Local news site VoiceofSanDiego.org has hired an engagement editor who will facilitate, monitor & invite participation. #wjchat @vosdscott
  • 2010-06-24T01:06:28Z
  • juanasummers (Juana Summers)
  • Q5: The biggest thing a news company needs is a staff that values engagement and is willing to dedicate time to it. #wjchat
  • 2010-06-24T01:06:41Z
  • AsianStig (Isaiah Narciso)
  • is wondering why Twitter has slow lag times, doesn't update, or doesn't work at all when #wjchat happens. Is there a conspiracy out there?
  • 2010-06-24T01:07:05Z
  • BrianManzullo (Brian Manzullo)
  • Q5 Well, someone needs to overhaul the newsroom and rewrite job descriptions that put focus on engagement. #wjchat
  • 2010-06-24T01:07:12Z
  • yelvington (Steve Yelvington)
  • RT @juanasummers: Q5: The biggest thing a news company needs is a staff that values engagement and is willing to dedicate time to it. #wjchat
  • 2010-06-24T01:07:27Z
  • jeffsonderman (Jeff Sonderman)
  • RT @juanasummers: Q5: The biggest thing a news company needs is a staff that values engagement and is willing to dedicate time to it. #wjchat
  • 2010-06-24T01:07:34Z
  • acnatta (Andre Natta)
  • RT @juanasummers: Q5: The biggest thing a news company needs is staff that values engagement and is willing to dedicate time to it. #wjchat
  • 2010-06-24T01:07:50Z
  • killbutton (Amira Dughri)
  • @kimbui Yeah! Face-to-face sooo important to get people engaged online. @wjchat What are some real life strategies ya'll? #wjchat
  • 2010-06-24T01:07:52Z
  • hilljohng (John Hill)
  • RT Amen! @kimbui @wjchat Social Media. A little bit of marketing. Getting on the gorund and talking to people face-to-face #wjchat
  • 2010-06-24T01:08:00Z
  • kimbui (P. Kim Bui)
  • @AsianStig try just searching wjchat without the # #wjchat
  • 2010-06-24T01:08:15Z
  • jeffsonderman (Jeff Sonderman)
  • Q5. Is engagement cheap? A matter of thinking differently rather than hiring or spending $$? #wjchat
  • 2010-06-24T01:08:33Z
  • johnathang (Johnathan Grant)
  • @wjchat q5: ideally, hire a #socialmedia manager who will champion it and get other employees involved #wjchat
  • 2010-06-24T01:09:12Z
  • Martha_Kang (Martha Kang)
  • @alexisgrant @wjchat Text tips — a brilliant idea. Also, mechanism to let readers post to community blog automatically via email? #wjchat
  • 2010-06-24T01:09:35Z
  • alexisgrant (Alexis Grant)
  • Q5: Everybody on staff needs to integrate social media into daily duties. Not just those who focus on SM. #wjchat
  • 2010-06-24T01:09:42Z
  • PDXdrew (Drew Hanson)
  • I'm back in the game! Thanks for all the suggestions everyone.
    #wjchat
  • 2010-06-24T01:09:49Z
  • dblanchard (Dustin Blanchard)
  • @jeffsonderman Q5: Engagement is cheap. Everyone in a news org should be expected to engage the community. #wjchat
  • 2010-06-24T01:09:54Z
  • kimbui (P. Kim Bui)
  • @jeffsonderman I think it's all about perspective. #wjchat
  • 2010-06-24T01:09:55Z
  • BrianManzullo (Brian Manzullo)
  • @jeffsonderman Yes. Several newsrooms are trying to add engagement to their model, which essentially means more work for staffers. #wjchat
  • 2010-06-24T01:10:24Z
  • jodiontheweb (Jodi Gersh)
  • RT @BrianManzullo: Q5 Well, someone needs to overhaul the newsroom and rewrite job descriptions that put focus on engagement. #wjchat
  • 2010-06-24T01:10:40Z
  • SarahDayOwen (Sarah Day Owen)
  • RT @yelvington: #wjchat Q5 Engagement isnt cheap. Its cost-effective. Not the same thing. #wjchat
  • 2010-06-24T01:11:03Z
  • PDXdrew (Drew Hanson)
  • @alexisgrant That is so crucial. But it is diffcult to get everyone to add extra SM duties to their workload. In due time, though. #wjchat
  • 2010-06-24T01:11:10Z
  • ValerieInRke (Valerie Garner)
  • RT @BrianManzullo: Yes. Several newsrooms are trying to add engagement to their model, which essentially means more work 4 staffers. #wjchat
  • 2010-06-24T01:11:21Z
  • juanasummers (Juana Summers)
  • Q5: It's also important to meet the community where they're at. What SM channels are they already using? Build from what's there. #wjchat
  • 2010-06-24T01:11:32Z
  • hilljohng (John Hill)
  • RT Me too. @SarahDayOwen Tip texts! I like it. RT @alexisgrant: Maybe news tips via text? Also would be cool to know where users are #wjchat
  • 2010-06-24T01:11:41Z
  • SarahDayOwen (Sarah Day Owen)
  • Q5 In the long run, being connected to communities helps find better sources/can save time #wjchat
  • 2010-06-24T01:11:55Z
  • bberwyn (Bob Berwyn)
  • RT @kimbui @AsianStig try just searching wjchat without the # #wjchat >> this worked!
  • 2010-06-24T01:11:55Z
  • acnatta (Andre Natta)
  • RT @yelvington: #wjchat Q5 Engagement isn't cheap. It's cost-effective. Not the same thing.
  • 2010-06-24T01:11:59Z
  • jeffsonderman (Jeff Sonderman)
  • Q5, if you had a staff of web developers to work on engagement tools, what would you have them build? #wjchat
  • 2010-06-24T01:11:59Z
  • juanasummers (Juana Summers)
  • RT @yelvington: #wjchat Q5 Engagement isn't cheap. It's cost-effective. Not the same thing.
  • 2010-06-24T01:12:31Z
  • jodiontheweb (Jodi Gersh)
  • RT @smithbm12: The @qctimes just started promoting a text hotline with a local number for community members to text tips to. #wjchat
  • 2010-06-24T01:12:31Z
  • alexisgrant (Alexis Grant)
  • Talked with @sarablask this week about importance of figuring out how engagement translates to dollars to show how much it's worth. #wjchat
  • 2010-06-24T01:12:37Z
  • kimbui (P. Kim Bui)
  • @jeffsonderman Anything fun with APIs. I think there is so much info out there not being used. #wjchat
  • 2010-06-24T01:13:01Z
  • jodiontheweb (Jodi Gersh)
  • RT @alexisgrant: Q5: Everybody on staff needs to integrate social media into daily duties. Not just those who focus on SM. #wjchat
  • 2010-06-24T01:13:54Z
  • kimbui (P. Kim Bui)
  • @jodiontheweb Sm needs to be championed from above. EIC to the beat report should be excited, not forced. #wjchat
  • 2010-06-24T01:13:55Z
  • killbutton (Amira Dughri)
  • What do you have in mind? RT @kimbui @jeffsonderman Anything fun with APIs. I think there is so much info out there not being used. #wjchat
  • 2010-06-24T01:14:02Z
  • fredmcclimans (FRED MCCLIMANS)
  • RE: On Q4, can u give ppl mobile engagement opps that translate into desktop experiences? < YES. NYT apps for PC, iPad, iPhone… #wjchat
  • 2010-06-24T01:14:12Z
  • juanasummers (Juana Summers)
  • RT @SarahDayOwen: Q5 In the long run, being connected to communities helps find better sources/can save time #wjchat
  • 2010-06-24T01:14:31Z
  • yelvington (Steve Yelvington)
  • #wjchat Q5 I'd have 'em build a magic tool to beat the snot out of spammers, but that's just the kind of Wednesday I had.
  • 2010-06-24T01:14:46Z
  • Elizabethcp (Elizabeth Presson)
  • So true! RT @alexisgrant: Q5: Everybody on staff needs to integrate social media into daily duties. Not just those who focus on SM. #wjchat
  • 2010-06-24T01:14:58Z
  • jeffsonderman (Jeff Sonderman)
  • Q5 RT @BrianManzullo:: A mobile site/app that allows people to easily submit photos, video, etc. We're in a world of convenience. #wjchat
  • 2010-06-24T01:15:00Z
  • meganhealey (Megan Healey)
  • Q5: In a time when TV newsrooms making big cuts to personnel/equipment expenditures, would be irresponsible to spend a lot of SM. #wjchat
  • 2010-06-24T01:15:00Z
  • kimbui (P. Kim Bui)
  • @killbutton I'm not sure, but the world of open info they provide isnt' #wjchat
  • 2010-06-24T01:15:01Z
  • ValerieInRke (Valerie Garner)
  • @BrianManzullo Adding engagement to model – can see it stressing – but it is the future – younger journos will find it easier. #wjchat
  • 2010-06-24T01:15:42Z
  • wjchat (wjchat)
  • Q6: What tools, guidelines & moderation tactics are most important for creating active comment sections? #wjchat
  • 2010-06-24T01:15:54Z
  • hilljohng (John Hill)
  • @jeffsonderman Q5. Devs build tools for readers to suggest, rate story ideas, tag all content. Put more controls in their hands. #wjchat
  • 2010-06-24T01:16:05Z
  • ValerieInRke (Valerie Garner)
  • !! RT @alexisgrant: Q5: Everybody on staff needs to integrate social media into daily duties. Not just those who focus on SM. #wjchat
  • 2010-06-24T01:16:06Z
  • jeffsonderman (Jeff Sonderman)
  • RT @wjchat: Q6: What tools, guidelines & moderation tactics are most important for creating active comment sections? #wjchat
  • 2010-06-24T01:16:10Z
  • kimbui (P. Kim Bui)
  • @jodiontheweb Oh of course. I think it's a lot of push and pull, but it can be done. you need one person committed to it. #wjchat
  • 2010-06-24T01:16:41Z
  • jeffsonderman (Jeff Sonderman)
  • RT @hilljohng: @jeffsonderman Q5. Devs build tools for readers to suggest, rate story ideas, tag all content. Put more controls in their hands. #wjchat
  • 2010-06-24T01:17:03Z
  • meganhealey (Megan Healey)
  • Q5: It's cheap to have reporters engage with viewers, but need to give them them TIME during their day to do it! #wjchat
  • 2010-06-24T01:17:07Z
  • Martha_Kang (Martha Kang)
  • @fredmcclimans @wjchat Agreed. My newsroom launched an iPhone app, and it's proven effective esply in tech-centric Seattle. #wjchat
  • 2010-06-24T01:17:42Z
  • acnatta (Andre Natta)
  • Q6 I'm using Disqus and sometimes activating threaded convos to encourage a dialogue #wjchat
  • 2010-06-24T01:17:48Z
  • assignmentdesk1 (Dorrine Mendoza)
  • @LloydOfTwisted It's discussion about online journalism, mostly by journalists but you're welcome to join in. #wjchat
  • 2010-06-24T01:17:51Z
  • yelvington (Steve Yelvington)
  • #wjchat Q6 A social contract — a broadly shared sense of purpose and community values. Better than gold. Very hard to achieve.
  • 2010-06-24T01:18:04Z
  • alexisgrant (Alexis Grant)
  • @PDXdrew I think it's all about making SM duties PART of regular duties. It can't be looked at as "extra." #wjchat
  • 2010-06-24T01:18:07Z
  • juanasummers (Juana Summers)
  • @MeganHealey Interacting on Twitter and Facebook only takes a few minutes each day, but the payoff can be huge for your audience. #wjchat
  • 2010-06-24T01:18:16Z
  • bberwyn (Bob Berwyn)
  • Q6 if you cultivate a good community you won't need a lot of tools, moderation & tactics. #wjchat
  • 2010-06-24T01:18:17Z
  • jeffsonderman (Jeff Sonderman)
  • So @MeganHealey is skeptical of TV staff having time to spend on social media. Anyone want to engage that? #wjchat
  • 2010-06-24T01:18:18Z
  • juanasummers (Juana Summers)
  • RT @yelvington: #wjchat Q6 A social contract — a broadly shared sense of purpose and community values. Better than gold. Very hard to achieve.
  • 2010-06-24T01:18:32Z
  • PDXdrew (Drew Hanson)
  • Q6: Allow unmoderated comments. It encourages people to interact. But there also needs to be someone on hand to remove vulgarities. #wjchat
  • 2010-06-24T01:18:49Z
  • BrianManzullo (Brian Manzullo)
  • Q6 The @huffingtonpost has it right. It combines Facebook Connect and the Foursquare method: Offer incentives (i.e. badges) #wjchat
  • 2010-06-24T01:19:38Z
  • justinNXT (Justin Ellis)
  • #wjchat Q6 I think foremost commenters need to know we're there, not just reviewing for TOS violations, but talking back
  • 2010-06-24T01:19:45Z
  • meganhealey (Megan Healey)
  • @jeffsonderman Would like help from all u tech gurus re: reaching out to a not-so-techy viewer base (if covering a rural area, etc.) #wjchat
  • 2010-06-24T01:19:59Z
  • BrianManzullo (Brian Manzullo)
  • Q6 Message boards have done it for *years.* Rank users based on # of posts, replies, likes, etc. Why haven't we done that yet? #wjchat
  • 2010-06-24T01:20:00Z
  • ValerieInRke (Valerie Garner)
  • Q6: Quidelines: Beside profanity & slurs – can get brutal w/ personal attacks – must be discouraged or it will chase ppl away. #wjchat
  • 2010-06-24T01:20:13Z
  • smithbm12 (Brian Smith)
  • Q6: Believe @huffingtonpost also uses Twitter to verify users. Bottom line is they make it easy and reward people for participating #wjchat
  • 2010-06-24T01:20:28Z
  • Martha_Kang (Martha Kang)
  • @jeffsonderman @meaganhealey Doesn't take up too much time. i.e. tweet updates re: story of day by reporters keeps readers engaged #wjchat
  • 2010-06-24T01:20:44Z
  • jodiontheweb (Jodi Gersh)
  • Amen RT @justinNXT: #wjchat Q6 I think foremost commenters need to know we're there, not just reviewing for TOS violations, but talking back
  • 2010-06-24T01:21:01Z
  • assignmentdesk1 (Dorrine Mendoza)
  • Q6: We found value first in promoting SM as a public safety & information tool. Then expanded into community engagement. #wjchat
  • 2010-06-24T01:21:04Z
  • acnatta (Andre Natta)
  • RT @justinNXT: #wjchat Q6 I think foremost commenters need to know we're there, not just reviewing for TOS violations, but talking back
  • 2010-06-24T01:21:45Z
  • dblanchard (Dustin Blanchard)
  • @jeffsonderman @meaganhealey There's time in the day, you just have to find it.. waiting on interview, waiting for rendering, etc #wjchat
  • 2010-06-24T01:21:54Z
  • DylanLJMartin (Dylan Martin)
  • RT @justinNXT: #wjchat Q6 I think foremost commenters need to know we're there, not just reviewing for TOS violations, but talking back
  • 2010-06-24T01:22:06Z
  • SarahDayOwen (Sarah Day Owen)
  • RT @justinNXT: Q6 I think foremost commenters need to know were there, not just reviewing for TOS violations, but talking back #wjchat
  • 2010-06-24T01:22:13Z
  • juanasummers (Juana Summers)
  • RT @dblanchard: @jeffsonderman @meaganhealey There's time in the day, you just have to find it.. waiting on interview, waiting for rendering, etc #wjchat
  • 2010-06-24T01:22:16Z
  • amysimons (Amy Simons)
  • @jeffsonderman @MeganHealey People are more likely to tune in to the anchors/reporters who talk with them, not at them. #wjchat
  • 2010-06-24T01:22:34Z
  • meganhealey (Megan Healey)
  • @jeffsonderman Would like to clarify: I MAKE time bc I find it important:) But #SM intimidates some of the "old-school" reporters. #wjchat
  • 2010-06-24T01:22:39Z
  • justinNXT (Justin Ellis)
  • #wjchat Give commenters a buy-in, badges, points, status, and for news orgs, don't be a sensie when they say bad things about you
  • 2010-06-24T01:23:14Z
  • LloydOfTwisted (Lloyd Napsta Austin)
  • RT @AssignmentDesk1 "It's discussion about online journalism, mostly by journalists but you're welcome to join in. #wjchat <~~ Thanks!
  • 2010-06-24T01:23:55Z
  • bberwyn (Bob Berwyn)
  • Q6 – need some moderation to prevent threads from being hijacked #wjchat (more …)
  • 2010-06-24T01:24:09Z
  • stevebuttry (Steve Buttry)
  • SM provides great tools for regular duties RT @alexisgrant It's all about making SM duties PART of regular duties. Can't be "extra." #wjchat
  • 2010-06-24T01:24:32Z
  • bberwyn (Bob Berwyn)
  • Q6 have seen this recently on a single issue as anti-wilderness groups use comment threads to delib. spread misinformation #wjchat
  • 2010-06-24T01:25:54Z
  • bberwyn (Bob Berwyn)
  • Q6 I like @GuardianEco for educated dialogue on environmental issues #wjchat
  • 2010-06-24T01:26:03Z
  • AsianStig (Isaiah Narciso)
  • @wjchat Q6: No profanity, defamation, or off-topic posts/ads should be allowed in comment sections. Also, keep comments civilized. #wjchat
  • 2010-06-24T01:26:12Z
  • wjchat (wjchat)
  • Q7: When engaging groups of users to interact, such as chats or comments, should anonymity be banned? Discouraged? Or is it useful? #wjchat
  • 2010-06-24T01:26:53Z
  • SarahDayOwen (Sarah Day Owen)
  • @jeffsonderman Q6 @npr has a "nice" commenting community, I've noticed. Not sure if cohesive bc it's a national pub. #wjchat
  • 2010-06-24T01:26:54Z
  • ValerieInRke (Valerie Garner)
  • Q6: Best commenting community – @wdbj7 – posting anonymously though produces some well "crap" – it produces some GOOD real info too. #wjchat
  • 2010-06-24T01:27:26Z
  • jeffsonderman (Jeff Sonderman)
  • RT @wjchat: Q7: When engaging groups of users to interact, such as chats or comments, should anonymity be banned? Discouraged? Or is it useful? #wjchat
  • 2010-06-24T01:27:36Z
  • Martha_Kang (Martha Kang)
  • @BrianManzullo @wjchat Interesting approach. I could see how incentives would be a draw. #wjchat
  • 2010-06-24T01:27:49Z
  • assignmentdesk1 (Dorrine Mendoza)
  • Q7: We are seriously considering whether real names will encourage better community & cut down on abuse. VoiceofSanDiego does this. #wjchat
  • 2010-06-24T01:28:41Z
  • jeffsonderman (Jeff Sonderman)
  • Q7. This one usually gets interesting: Real names or anonymity in online comments? Is there a way for both to play nicely together? #wjchat
  • 2010-06-24T01:28:46Z
  • meganhealey (Megan Healey)
  • Couldn't agree more! RT @amysimons People are more likely to tune in to the anchors/reporters who talk with them, not at them. #wjchat
  • 2010-06-24T01:28:56Z
  • AsianStig (Isaiah Narciso)
  • @wjchat Q7 if someone makes a controversial statement, anonymity may be necessary. But it should be left to moderator's discretion. #wjchat
  • 2010-06-24T01:29:00Z
  • ValerieInRke (Valerie Garner)
  • Q7: HA! Just posted about anonymity – I say allow it but be prepared for the ahem … "crap" #wjchat
  • 2010-06-24T01:29:22Z
  • hilljohng (John Hill)
  • Um, my own Q: Does anyone have best practices for community blogger outreach, recruiting and retention? #wjchat
  • 2010-06-24T01:30:08Z
  • justinNXT (Justin Ellis)
  • Q7 #wjchat anonymity should be allowed, but create an environment where people are encouraged to put their name with what they think
  • 2010-06-24T01:30:49Z
  • PDXdrew (Drew Hanson)
  • Q7: If you're a small, Internet-based news org, it's imperative to grow a community and IMO unmoderated comments is key. #wjchat
  • 2010-06-24T01:30:58Z
  • fredmcclimans (FRED MCCLIMANS)
  • @Martha_Kang HuffPost just launched their iPad app – nice way to "get some" remotely and dig deeper at home (also fixed video prob). #wjchat
  • 2010-06-24T01:31:14Z
  • bberwyn (Bob Berwyn)
  • RT @jeffsonderman: Q7. This one usually gets interesting: Real names or anonymity in online comments? Is there a way for both to play nicely together? #wjchat
  • 2010-06-24T01:31:47Z
  • ValerieInRke (Valerie Garner)
  • @jeffsonderman Q7: Play nicely together … hmmm well just ignore the rants and stupidy – most don't bother replying to them anyway. #wjchat
  • 2010-06-24T01:31:49Z
  • juanasummers (Juana Summers)
  • RT @PDXdrew: Q7: If you're a small, Internet-based news org, it's imperative to grow a community and IMO unmoderated comments is key. #wjchat
  • 2010-06-24T01:32:06Z
  • HAAonline (Houston Apt Assn HAA)
  • RT @alexisgrant: Q5: Everybody on staff needs to integrate social media into daily duties. Not just those who focus on SM. #wjchat
  • 2010-06-24T01:32:18Z
  • byersalex (Alex Byers)
  • Lurking. Q7 What is anonymity? This is Alex Byers. But am I telling the truth? Am I someone else talking as that name? #wjchat
  • 2010-06-24T01:32:25Z
  • yelvington (Steve Yelvington)
  • #wjchat We require staffers to display real names. Community members may choose pseudonyms but MUST provide real names privately.
  • 2010-06-24T01:32:56Z
  • webjournalist (Robert Hernandez)
  • One eye on #wjchat conversation on community engagement and the other on #NAHJ panel on undocumented immigrant coverage. Good discussions!
  • 2010-06-24T01:33:28Z
  • lwalsh (Lynn Walsh)
  • RT @alexisgrant: Q5: Everybody on staff needs to integrate social media into daily duties. Not just those who focus on SM. #wjchat
  • 2010-06-24T01:33:37Z
  • jaosullivanx (Joseph O'Sullivan)
  • @SarahDayOwen But only 'nice' people listen to NPR. When was the last time you were cut off in traffic by a public radio junkie? #wjchat
  • 2010-06-24T01:33:56Z
  • jeffsonderman (Jeff Sonderman)
  • Q7. Is anonymity an ethics issue, or just a matter of how to get the best comment forum? #wjchat
  • 2010-06-24T01:34:57Z
  • Amadeus3000 (Anthony Capps)
  • Q7: Speaking from a college media environment… I say switch completely over to Facebook to "fight" anonymity. #wjchat
  • 2010-06-24T01:35:01Z
  • juanasummers (Juana Summers)
  • RT @jaosullivanx: @SarahDayOwen But only 'nice' people listen to NPR. When was the last time you were cut off in traffic by a public radio junkie? #wjchat
  • 2010-06-24T01:35:04Z
  • acnatta (Andre Natta)
  • Q7 I'm moving towards not allowing anonymity (sort of) a la @justinNXT's comment #wjchat
  • 2010-06-24T01:35:07Z
  • amysimons (Amy Simons)
  • @MeganHealey Convert folks during a big local story – wx, spot news. Show em how ppl interact. Aft seeing it in action they'll adopt #wjchat
  • 2010-06-24T01:35:13Z
  • meganhealey (Megan Healey)
  • @jeffsonderman @bberwyn I also disagree about Ron Burgundy doing #SM. We all love him, but he can't even ad-lib off the prompter! #wjchat
  • 2010-06-24T01:35:35Z
  • ValerieInRke (Valerie Garner)
  • Q7: Best comment forum – should have a disclaimer for "comments posted here are …" #wjchat
  • 2010-06-24T01:35:52Z
  • acnatta (Andre Natta)
  • @Amadeus3000 it will depend on the audience. You're adding an extra layer before some ever engage if they aren't a member #wjchat
  • 2010-06-24T01:36:05Z
  • Martha_Kang (Martha Kang)
  • @journatweets Very interested to see how it works out for @TheBuffaloNews. Beginning of a new trend, or an aberration? #wjchat
  • 2010-06-24T01:36:07Z
  • jaosullivanx (Joseph O'Sullivan)
  • Q7: I've said it before: if anonymity isn't available to people in rural media areas, they can't comment. Everybody knows everyone. #wjchat
  • 2010-06-24T01:37:14Z
  • bberwyn (Bob Berwyn)
  • Q7 it IS an ethics issue. Shouldn't allow people w an agenda to hijack a thread, anonymity makes that easier #wjchat
  • 2010-06-24T01:37:44Z
  • jeffsonderman (Jeff Sonderman)
  • RT @bberwyn: Q7 it IS an ethics issue. Shouldn't allow people w an agenda to hijack a thread, anonymity makes that easier #wjchat
  • 2010-06-24T01:37:45Z
  • ValerieInRke (Valerie Garner)
  • RT @jaosullivanx: Q7:Ive said it b4:if anonymity isnt avail 2 ppl in rural media areas, they cant comment. Everybody knows everyone. #wjchat
  • 2010-06-24T01:38:04Z
  • meganhealey (Megan Healey)
  • @amysimons Good tips! Any promo ideas? My viewers are pretty big on FB, but Twitter not so much. #wjchat
  • 2010-06-24T01:38:05Z
  • BrianManzullo (Brian Manzullo)
  • Q7 Here's an effective method: Award moderator duties to users who regularly flag inappropriate comments. @huffingtonpost does it. #wjchat
  • 2010-06-24T01:38:08Z
  • amysimons (Amy Simons)
  • @MeganHealey That's what it took for me. Found a witness to train crash on twitter. From that day on, couldn't live w/out it. #wjchat
  • 2010-06-24T01:39:12Z
  • yelvington (Steve Yelvington)
  • #wjchat Like all ethics issues, anonymity is not a simple matter. Beware of restricting the podium to the powerful.
  • 2010-06-24T01:39:13Z
  • bberwyn (Bob Berwyn)
  • @MeganHealey Shoot, you're right! It would be a big #fail for Ron … #wjchat
  • 2010-06-24T01:39:24Z
  • fredmcclimans (FRED MCCLIMANS)
  • RT @BrianManzullo: Ive seen plenty of communities thrive w/o requiring real IDs. How? Moderators.
  • 2010-06-24T01:39:47Z
  • wjchat (wjchat)
  • Q8: More on commenting: How do you engage at a level more sophisticated/constructive than flippant comments? via @Martha_Kang #wjchat
  • 2010-06-24T01:39:49Z
  • AsianStig (Isaiah Narciso)
  • @wjchat Q7 It may be possible to balance it out though. The moderator should know who's posting, but let people have screenames. #wjchat
  • 2010-06-24T01:39:58Z
  • stevebuttry (Steve Buttry)
  • An anonymity issue in DC & other communities: Many users work for govt, military & associations & feel they can't comment publicly. #wjchat
  • 2010-06-24T01:40:14Z
  • Amadeus3000 (Anthony Capps)
  • @jeffsonderman Ethics. It's our ethical job to ensure that people know who they're talking to. #wjchat
  • 2010-06-24T01:40:40Z
  • yelvington (Steve Yelvington)
  • RT @stevebuttry: An anonymity issue in DC & other communities: Many users work for govt, military & associations & feel they can't comment publicly. #wjchat
  • 2010-06-24T01:41:01Z
  • Martha_Kang (Martha Kang)
  • @jaosullivanx @wjchat Never considered that before. But does that then call for a double standard based on market size? #wjchat
  • 2010-06-24T01:41:11Z
  • LloydOfTwisted (Lloyd Napsta Austin)
  • Q7 Anonymity opens door 4 abuse & truth. Depends on how bad 1 wants 2 get the true opinions. Gonna have 2 dig thru rough 4 the gems. #wjchat
  • 2010-06-24T01:41:17Z
  • assignmentdesk1 (Dorrine Mendoza)
  • @yelvington Right. That's to be expected. Thank you! Have you found it effective? Better than before you switched? #wjchat
  • 2010-06-24T01:41:43Z
  • AsianStig (Isaiah Narciso)
  • @wjchat Q7 is one of those questions where journalistic ethics is a big deal. It also depends on the situation. #wjchat
  • 2010-06-24T01:42:01Z
  • jeffsonderman (Jeff Sonderman)
  • Q8. So how should the news site use comments – just for reaction to a story, or as a way to create something else? #wjchat
  • 2010-06-24T01:42:09Z
  • fredmcclimans (FRED MCCLIMANS)
  • Q7 Yes, people who live in small/rural towns do know everybody. But you shouldn't say something online if you wouldn't say it live. #wjchat
  • 2010-06-24T01:42:40Z
  • acnatta (Andre Natta)
  • Q7 Perhaps request legitimate e-mail addresses? Suspicious comments don't go up until email exchange #wjchat
  • 2010-06-24T01:42:44Z
  • Amadeus3000 (Anthony Capps)
  • @acnatta I realize that, but I think the college and alumni level is saturated enough with Facebook. #wjchat
  • 2010-06-24T01:42:45Z
  • kimbui (P. Kim Bui)
  • RT @wjchat: Q8: How do you engage at a level more sophisticated/constructive than flippant comments? via @Martha_Kang #wjchat
  • 2010-06-24T01:42:46Z
  • Jfavreau (Jfavreau)
  • RT @fredmcclimans: Q7 Yes, people who live in small/rural towns do know everybody. But you shouldn't say something online if you wouldn't say it live. #wjchat
  • 2010-06-24T01:42:47Z
  • bberwyn (Bob Berwyn)
  • RT @fredmcclimans: Q7 Yes, people who live in small/rural towns do know everybody. But you shouldn't say something online if you wouldn't say it live. #wjchat
  • 2010-06-24T01:42:49Z
  • amysimons (Amy Simons)
  • @MeganHealey @WGNTV on air folks had a contest to see who could get most followers in a week, reading viewers tweets on air. #wjchat
  • 2010-06-24T01:43:15Z
  • AsianStig (Isaiah Narciso)
  • @ValerieInRke screen names may give some anonymity, but at least the organization will know who's really behind the comments. #wjchat
  • 2010-06-24T01:43:39Z
  • journatweets (Natalia Veronica Mar)
  • @Martha_Kang It could backfire on them.Ppl like being able 2 express their thoughts, but dont like 2 be ID'd.Def 1 interesting move. #wjchat
  • 2010-06-24T01:43:59Z
  • acnatta (Andre Natta)
  • @Amadeus3000 …and those who've not signed up for the service and haven't been in school since circa 2000? ;) #wjchat
  • 2010-06-24T01:44:25Z
  • assignmentdesk1 (Dorrine Mendoza)
  • RT @fredmcclimans: Q7 People who live in small towns do know everybody. But don't say something online if u wouldn't say it live. #wjchat
  • 2010-06-24T01:44:36Z
  • amysimons (Amy Simons)
  • @MeganHealey Another great example, @TVAmy does a live online chat during her 10p show every night, engaging some viewers on twitter #wjchat
  • 2010-06-24T01:44:43Z
  • meganhealey (Megan Healey)
  • Q8: Absolutely use viewer comments on air! It really does bring a perspective fellow viewers cannot get from "us" (the media). #wjchat
  • 2010-06-24T01:45:33Z
  • ValerieInRke (Valerie Garner)
  • RT @yelvington: Like this from @LloydOfTwisted: "Anonymity opens door 4 abuse & truth." // sums it up well. #wjchat
  • 2010-06-24T01:46:18Z
  • meganhealey (Megan Healey)
  • @bberwyn @jeffsonderman He sure can play the heck out of the jazz flute though!:) #wjchat
  • 2010-06-24T01:46:30Z
  • juanasummers (Juana Summers)
  • Q8:Don't be afraid to talk back to your audience and curate conversation. Bring those interactions into your daily news product. #wjchat
  • 2010-06-24T01:46:43Z
  • alexisgrant (Alexis Grant)
  • Q7: I think anon comments should be vetted more thoroughly than signed ones, just like anon sources. #wjchat
  • 2010-06-24T01:47:02Z
  • terabithia4 (Amy L. Kovac-Ashley)
  • RT @stevebuttry: An anonymity issue in DC & other communities: Many users work for govt, military & associations & feel they can't comment publicly. #wjchat
  • 2010-06-24T01:47:35Z
  • kimbui (P. Kim Bui)
  • Q8: Not all comments are flippant. Encourage more discourse, encourage offline events, too. that gets people really excited. #wjchat
  • 2010-06-24T01:47:45Z
  • ValerieInRke (Valerie Garner)
  • Q8: Engage with the sophisticated/constructive commenters ignore others & they'll get the picture. #wjchat
  • 2010-06-24T01:48:02Z
  • meganhealey (Megan Healey)
  • @amysimons I love the Twitter competition idea! Thx! And yes, also think @TVAmy's live chat is very effective. #wjchat
  • 2010-06-24T01:48:25Z
  • kimbui (P. Kim Bui)
  • @ValerieInRke Jump into the fire yourself. I think commentrer respect reporters replying to comments. #wjchat
  • 2010-06-24T01:49:24Z
  • bberwyn (Bob Berwyn)
  • RT @ValerieInRke: Q8: Engage with the sophisticated/constructive commenters ignore others & they'll get the picture. #wjchat
  • 2010-06-24T01:49:28Z
  • Brizzyc (Carrie Brown-Smith)
  • YES. RT @yelvington #wjchat Editorial page editors shd have community engagement/leadership responsibilities.Or find a new line of work.
  • 2010-06-24T01:49:39Z
  • Martha_Kang (Martha Kang)
  • @kimbui Offline events are an interesting concept. Tweetups and such? Examples?
    #wjchat
  • 2010-06-24T01:50:17Z
  • kimbui (P. Kim Bui)
  • @Martha_Kang Training sessions for would-be citizen journos, informal meetups. Citizen meetings. #wjchat
  • 2010-06-24T01:50:26Z
  • stevebuttry (Steve Buttry)
  • @yelvington Some (employees & family) also use that excuse too readily when it's not valuable because anonymity is more comfortable #wjchat
  • 2010-06-24T01:50:27Z
  • alexisgrant (Alexis Grant)
  • Q8. I appreciate when news outlets write follow-up that serves as round-up of comments & blog posts prompted by original story. #wjchat
  • 2010-06-24T01:50:36Z
  • cursingeditor (Darren Benson)
  • RT @Brizzyc: YES. RT @yelvington #wjchat Editorial page editors shd have community engagement/leadership responsibilities.Or find a new line of work.
  • 2010-06-24T01:50:39Z
  • wjchat (wjchat)
  • Q9: Show me the money: How does user engagement lead to revenue for the site owner? #wjchat
  • 2010-06-24T01:50:41Z
  • AsianStig (Isaiah Narciso)
  • RT @kimbui: Q8: Not all comments are flippant. Encourage more discourse, encourage offline events, too. that gets people really excited. #wjchat
  • 2010-06-24T01:50:50Z
  • bberwyn (Bob Berwyn)
  • @juanasummers great reminder about how to make comments part of the news flow #wjchat
  • 2010-06-24T01:51:07Z
  • jeffsonderman (Jeff Sonderman)
  • RT @alexisgrant: Q8. I appreciate when news outlets write follow-up that serves as round-up of comments & blog posts prompted by original story. #wjchat
  • 2010-06-24T01:51:42Z
  • jeffsonderman (Jeff Sonderman)
  • RT @wjchat: Q9: Show me the money: How does user engagement lead to revenue for the site owner? #wjchat
  • 2010-06-24T01:51:58Z
  • ValerieInRke (Valerie Garner)
  • RT @alexisgrant: Q8. appreciate news follow-up that serves as round-up of comments & blog posts prompted by orig story. #wjchat
  • 2010-06-24T01:52:07Z
  • acnatta (Andre Natta)
  • @Martha_Kang about to restart monthly Happy Hour for readers. Also @gapersblock does monthly get together #wjchat
  • 2010-06-24T01:52:18Z
  • AsianStig (Isaiah Narciso)
  • @wjchat Q9 It could lead to more subscribers to the paid portions of site or more users click on the ads next to your posts. #wjchat
  • 2010-06-24T01:52:44Z
  • yelvington (Steve Yelvington)
  • Q9 #wjchat You can't deliver an ad campaign to someone who only visited your site once this month. Advertising requires frequency.
  • 2010-06-24T01:52:51Z
  • acnatta (Andre Natta)
  • @Martha_Kang concerts or lectures also useful with opportunity to talk afterwards #wjchat
  • 2010-06-24T01:53:15Z
  • juanasummers (Juana Summers)
  • RT @jeffsonderman: Q9. Talk to the publisher now: How does engagement online benefit the bottom line? #wjchat
  • 2010-06-24T01:53:20Z
  • hilljohng (John Hill)
  • @wjchat Q9. Page views, customer loyalty and passion for brand, which creates word of mouth. Now if I could just sell that to execs. #wjchat
  • 2010-06-24T01:53:28Z
  • kimbui (P. Kim Bui)
  • Q9: Long story short: Engagement –>better branding –>more hits —>more money #wjchat
  • 2010-06-24T01:54:00Z
  • ValerieInRke (Valerie Garner)
  • @jeffsonderman @wjchat Q9: Show me the money – a "donate to starving journo" paypal link? #wjchat
  • 2010-06-24T01:54:17Z
  • jeffsonderman (Jeff Sonderman)
  • RT @hilljohng: @wjchat Q9. Page views, customer loyalty and passion for brand, which creates word of mouth. Now if I could just sell that to execs. #wjchat
  • 2010-06-24T01:54:20Z
  • acnatta (Andre Natta)
  • Q9 engagement = creating ambassadors for the site = more page views & more willing to take action #wjchat
  • 2010-06-24T01:54:24Z
  • alexisgrant (Alexis Grant)
  • Q9. Make readers/users feel like you're listening (bc you are) and they'll come back for more. #wjchat
  • 2010-06-24T01:54:37Z
  • amysimons (Amy Simons)
  • @MeganHealey Provide incentives (ie prizes) to encourage staff participation and their engagement w/ viewers will follow naturally #wjchat
  • 2010-06-24T01:54:52Z
  • stevebuttry (Steve Buttry)
  • Engaged community presents opportunities for biz customers. RT @jeffsonderman Q9 How does engagement online benefit the bottom line? #wjchat
  • 2010-06-24T01:55:12Z
  • killbutton (Amira Dughri)
  • RT @kimbui Q9: Long story short: Engagement –>better branding –>more hits —>more money #wjchat
  • 2010-06-24T01:55:25Z
  • Martha_Kang (Martha Kang)
  • @wjchat ad space on homes for user-generated content (iReport pages, community blogs, etc). #wjchat
  • 2010-06-24T01:55:25Z
  • jeffsonderman (Jeff Sonderman)
  • RT @acnatta: Q9 engagement = creating ambassadors for the site = more page views & more willing to take action #wjchat
  • 2010-06-24T01:56:29Z
  • webjournalist (Robert Hernandez)
  • RT @yelvington: Q9 #wjchat You can't deliver an ad campaign to someone who only visits ur site once a month. Advertising requires frequency.
  • 2010-06-24T01:57:51Z
  • yelvington (Steve Yelvington)
  • #wjchat A healthy, engaged community (offline, not just on your site) will have a markedly higher interest in local news.
  • 2010-06-24T01:58:17Z
  • acnatta (Andre Natta)
  • RT @yelvington: #wjchat A healthy, engaged community (offline, not just on your site) will have a markedly higher interest in local news.
  • 2010-06-24T01:58:23Z
  • fredmcclimans (FRED MCCLIMANS)
  • This is an amazingly interesting chat, but gotta run. Thanks 2 all 4 info & RT comments. Will tag you later (kids bedtime beckons). #wjchat
  • 2010-06-24T01:58:35Z
  • justinNXT (Justin Ellis)
  • #wjchat Q9 Isn't the truth we don't know if engagement helps bottom line or if comments/tweets translate into traffic & sales for biz?
  • 2010-06-24T01:58:40Z
  • underoak (Andria Krewson)
  • *waves* to #wjchat, talking about community engagement. Will catch up later. Recommended reading.
  • 2010-06-24T01:58:53Z
  • rankfish (rankfish)
  • @alexisgrant Yep, nothing to do with #wjchat. What's the scoop on the Africa endeavor? Departure date, planning, obstacles, updates, etc…
  • 2010-06-24T02:00:51Z
  • hilljohng (John Hill)
  • @stevebuttry @yelvington Amen re Bowling Alone. Every newspaper should be concerned about civic apathy today. #wjchat
  • 2010-06-24T02:01:40Z
  • jasonshen (Jason Shen)
  • RT @BrianManzullo: Q2 If there is an engagement editor, it should be temp. position- Goal: Get everyone in newsroom to engage w/ community. #wjchat
  • 2010-06-24T02:01:54Z
  • wjchat (wjchat)
  • Last Q coming up in a second…. #wjchat
  • 2010-06-24T02:02:18Z
  • meganhealey (Megan Healey)
  • @ValerieInRke But don't you find it easier to meet/interact with new people via Twitter? Facebook so limited bc you must be friends. #wjchat
  • 2010-06-24T02:02:21Z
  • wjchat (wjchat)
  • Q10: Statement: To get strong engagement from users, you must give them control. Agree? Disagree? Why? #wjchat
  • 2010-06-24T02:03:14Z
  • jeffsonderman (Jeff Sonderman)
  • RT @wjchat: Q10: Statement: To get strong engagement from users, you must give them control. Agree? Disagree? Why? #wjchat
  • 2010-06-24T02:03:15Z
  • stevebuttry (Steve Buttry)
  • Engagement deepens time on site, loyalty & fun plus frequency. All are important. RT @yelvington Advertising requires frequency. #wjchat
  • 2010-06-24T02:03:35Z
  • kimbui (P. Kim Bui)
  • RT @wjchat: Q10: Statement: To get strong engagement from users, you must give them control. Agree? Disagree? Why? #wjchat
  • 2010-06-24T02:03:52Z
  • ValerieInRke (Valerie Garner)
  • @meganhealey Exactly – twitter and FB two different animal – being mostly local writer FB works best 4 me – most don't use twitter. #wjchat
  • 2010-06-24T02:04:29Z
  • jeffsonderman (Jeff Sonderman)
  • Q10. And finally the test of faith: How much are you willing to let users CONTROL the site in exchange for them contributing to it? #wjchat
  • 2010-06-24T02:04:38Z
  • yelvington (Steve Yelvington)
  • RT @kimbui: RT @wjchat: Q10: Statement: To get strong engagement from users, you must give them control. Agree? Disagree? Why? #wjchat
  • 2010-06-24T02:05:04Z
  • hilljohng (John Hill)
  • @jeffsonderman Q10. Yes. More control. We need to provide killer journalism but open our doors, converse. #wjchat
  • 2010-06-24T02:05:25Z
  • dblanchard (Dustin Blanchard)
  • @wjchat Q10: Users should have control of their content, and have opportunities for input into yours. #wjchat
  • 2010-06-24T02:05:34Z
  • AsianStig (Isaiah Narciso)
  • @wjchat Q10 You can give them plenty of control, but gently remind them that you reserve the right to take down offensive content. #wjchat
  • 2010-06-24T02:05:41Z
  • SarahDayOwen (Sarah Day Owen)
  • RT @hilljohng: @jeffsonderman Q10. Yes. More control. We need to provide killer journalism but open our doors, converse. #wjchat
  • 2010-06-24T02:05:49Z
  • yelvington (Steve Yelvington)
  • #wjchat Q10 It's a matter of sharing power and responsibility. This works when you also have shared goals — a social contract.
  • 2010-06-24T02:06:00Z
  • kimbui (P. Kim Bui)
  • Q10 Users should have a stake in your content, but not complete control. After all, we make sites for them, not us. #wjchat
  • 2010-06-24T02:06:03Z
  • jeffsonderman (Jeff Sonderman)
  • RT @dblanchard: @wjchat Q10: Users should have control of their content, and have opportunities for input into yours. #wjchat
  • 2010-06-24T02:06:32Z
  • juanasummers (Juana Summers)
  • RT @kimbui: Q10 Users should have a stake in your content, but not complete control. After all, we make sites for them, not us. #wjchat
  • 2010-06-24T02:06:48Z
  • yelvington (Steve Yelvington)
  • RT @kimbui: Q10 Users should have a stake in your content, but not complete control. After all, we make sites for them, not us. #wjchat
  • 2010-06-24T02:06:49Z
  • Martha_Kang (Martha Kang)
  • @hilljohng Well put. That really is the right approach, I think. Journos, of all people, should not be quick to censor. #wjchat
  • 2010-06-24T02:06:55Z
  • ValerieInRke (Valerie Garner)
  • @jeffsonderman Q10: Oh my … my dilemma. I report factually so I'd have to have a lot of trust … VERY willing to take commentary. #wjchat
  • 2010-06-24T02:07:08Z
  • AsianStig (Isaiah Narciso)
  • @wjchat Q10 Otherwise, as long as there is mutual, civil exchange from journalists and users, I have no problem giving more control. #wjchat
  • 2010-06-24T02:07:24Z
  • meganhealey (Megan Healey)
  • Same. My reporting limited to one county. RT @ValerieInRke Being mostly local writer, FB works best for me. Most don't use Twitter. #wjchat
  • 2010-06-24T02:07:29Z
  • dblanchard (Dustin Blanchard)
  • @RT @kimbui Q10 Users should have a stake in your content, but not complete control. After all, we make sites for them, not us #wjchat
  • 2010-06-24T02:07:46Z
  • justinNXT (Justin Ellis)
  • #wjchat Q10 Control is like ownership. And anyone who remembers having their first car knows you start to care a hellva lot more
  • 2010-06-24T02:07:54Z
  • webjournalist (Robert Hernandez)
  • Dang good Q! RT @wjchat: Q10: Statement: To get strong engagement from users, you must give them control. Agree? Disagree? Why? #wjchat
  • 2010-06-24T02:08:21Z
  • amysimons (Amy Simons)
  • Couldn't have said it better myself RT @dblanchard: @wjchat Q10: Users should have control of their content, input into yours #wjchat
  • 2010-06-24T02:08:35Z
  • AsianStig (Isaiah Narciso)
  • Thanks for the RTs and comments! @fredmcclimans @bberwyn @joemurph @kimbui @acnatta @ValerieInRke #wjchat
  • 2010-06-24T02:09:00Z
  • jeffsonderman (Jeff Sonderman)
  • .@jeffjarvis isn't participating, but he'd say "You give users control, they will use it. You don't, you will lose them." #wjchat
  • 2010-06-24T02:09:02Z
  • nickjungman (Nick Jungman)
  • RT @yelvington: #wjchat Like all ethics issues, anonymity is not a simple matter. Beware of restricting the podium to the powerful.
  • 2010-06-24T02:09:09Z
  • dblanchard (Dustin Blanchard)
  • @jeffsonderman Most-read content should play a role, but if you stack based on that alone, how will people find the other content? #wjchat
  • 2010-06-24T02:09:15Z
  • AsianStig (Isaiah Narciso)
  • Great @wjchat tonight, however, it's time for me to go. See you all next week! #wjchat
  • 2010-06-24T02:09:17Z
  • stevebuttry (Steve Buttry)
  • Q10. Share control. Give users wide latitude, but they appreciate moderator & leadership role. They want control but not chaos. #wjchat
  • 2010-06-24T02:09:20Z
  • alexisgrant (Alexis Grant)
  • Q10. I LOVE most-read story lists that are created by users. Love. And so do a lot of other people. Keeper. #wjchat
  • 2010-06-24T02:09:29Z
  • meganhealey (Megan Healey)
  • Q10: I let viewers speak their mind freely on my FB page. But if they get a fact about my story wrong, I WILL correct them!!! #wjchat
  • 2010-06-24T02:09:46Z
  • yelvington (Steve Yelvington)
  • RT @stevebuttry: Q10. Share control. Give users wide latitude, but they appreciate moderator & leadership role. They want control but not chaos. #wjchat
  • 2010-06-24T02:10:16Z
  • nickjungman (Nick Jungman)
  • RT @yelvington: #wjchat We require staffers to display real names. Community members may choose pseudonyms but MUST provide real names privately.
  • 2010-06-24T02:10:58Z
  • stevebuttry (Steve Buttry)
  • @BrianManzullo Yes, everybody on staff should be engaging w/in their roles. But editor takes on broader engagement efforts. #wjchat
  • 2010-06-24T02:11:18Z
  • justinNXT (Justin Ellis)
  • #wjchat Doesn't the way the Internet works today demand that users have control? If you don't offer it you lose, right?
  • 2010-06-24T02:11:31Z
  • Martha_Kang (Martha Kang)
  • Q10 No need to throw news judgment out the window. A "most popular" list that points readers to the most-read stories should suffice.#wjchat
  • 2010-06-24T02:11:37Z
  • ValerieInRke (Valerie Garner)
  • @meganhealey Mine sometimes wonder off to their own agenda but that's OK with me – I know them well! #wjchat
  • 2010-06-24T02:11:44Z
  • jeffsonderman (Jeff Sonderman)
  • Q10. The upside of giving away control is that it breeds loyalty and responsibility from the people you give it to. #wjchat
  • 2010-06-24T02:11:50Z
  • webjournalist (Robert Hernandez)
  • RT @amysimons: Couldn't have said it better myself RT @dblanchard: Q10: Users should have control of their content, input into yours #wjchat
  • 2010-06-24T02:12:07Z
  • nickjungman (Nick Jungman)
  • RT @juanasummers: Q5: The biggest thing a news company needs is a staff that values engagement and is willing to dedicate time to it. #wjchat
  • 2010-06-24T02:12:32Z
  • dblanchard (Dustin Blanchard)
  • @wjchat Yes! RT @Martha_Kang Q10 No need to throw news judgment out the window. A "most popular" list .. should suffice.#wjchat
  • 2010-06-24T02:12:33Z
  • acnatta (Andre Natta)
  • RT @jeffsonderman: Q10. The upside of gving away control is that it breeds loyalty & responsibility from the ppl U giv it 2. #wjchat
  • 2010-06-24T02:12:41Z
  • stevebuttry (Steve Buttry)
  • @BrianManzullo @TBDDC will have staff engaging heavily & community engagement staff recruiting bloggers & engaging further. #wjchat
  • 2010-06-24T02:12:57Z
  • cascheller (ChristineAScheller)
  • RT @webjournalist: RT @amysimons: Couldn't have said it better myself RT @dblanchard: Q10: Users should have control of their content, input into yours #wjchat
  • 2010-06-24T02:13:40Z
  • jeffsonderman (Jeff Sonderman)
  • Q10. Each news site has to decide how much user control they're comfortable with. But I err on the side of "more" #wjchat
  • 2010-06-24T02:14:08Z
  • stevebuttry (Steve Buttry)
  • OK, #wjchat is fun, but #TCU just went ahead 9-7 in #CWS with grand-slam with 2 out in the 8th. My attention shifts. #gofrogs
  • 2010-06-24T02:14:39Z
  • wjchat (wjchat)
  • Wow, we ran over, but the conversation was *that* good. Thanks to @jeffsonderman and to all of you! Transcript and such up soon #wjchat
  • 2010-06-24T02:14:40Z
  • SarahDayOwen (Sarah Day Owen)
  • @jeffsonderman true. Working with teen board of contributors, they take more responsibility when told they shape content. #wjchat
  • 2010-06-24T02:14:54Z
  • KatieRogers (Katie Rogers)
  • RT @jeffsonderman: Q10. The upside of giving away control is that it breeds loyalty and responsibility from the people you give it to. #wjchat
  • 2010-06-24T02:15:13Z
  • meganhealey (Megan Healey)
  • @ValerieInRke I have several "repeat offenders" as well! I have even scolded them a few times when they repeatedly post untruths! #wjchat
  • 2010-06-24T02:15:31Z
  • stevebuttry (Steve Buttry)
  • Exactly! RT @jeffsonderman Q10. Each site has to decide how much user control they're comfortable with. I err on the side of "more" #wjchat
  • 2010-06-24T02:15:38Z
  • jeffsonderman (Jeff Sonderman)
  • Well it's late on the east coast and dinner time on the west coast, but thanks everyone for making this #wjchat fun to host.
  • 2010-06-24T02:15:55Z
  • Martha_Kang (Martha Kang)
  • @jeffsonderman Really enjoyed the chat on engagement. I was really, er, engaged. Thank you. #wjchat
  • 2010-06-24T02:16:33Z
  • jeffsonderman (Jeff Sonderman)
  • Please keep the #wjchat tweets going, as I think there's still interesting thoughts coming from older questions.
  • 2010-06-24T02:16:35Z
  • stevebuttry (Steve Buttry)
  • That leads to self-policing. RT @jeffsonderman Q10. Upside of giving away control is that it breeds loyalty and responsibility. #wjchat
  • 2010-06-24T02:16:46Z
  • jaosullivanx (Joseph O'Sullivan)
  • Goodnight all. By the way, I'm headed to Albuquerque tomorrow. Anyone have any eat/drink/sightsee recommendations? #wjchat
  • 2010-06-24T02:16:58Z
  • SarahDayOwen (Sarah Day Owen)
  • @jeffsonderman Great conversation. Thanks for hosting! // Really enjoyed tonight's chat, everyone! #wjchat
  • 2010-06-24T02:17:15Z
  • kimbui (P. Kim Bui)
  • RT @jeffsonderman: Please keep the #wjchat tweets going, as I think there's still interesting thoughts coming from older questions.
  • 2010-06-24T02:17:54Z
  • BrianManzullo (Brian Manzullo)
  • @jeffsonderman Thank you! #wjchat was definitely fun tonight! (Although I bet I'm annoying some of my followers)
  • 2010-06-24T02:18:02Z
  • acnatta (Andre Natta)
  • Thanks for moderating #wjchat tonight @jeffsonderman! It was a lot of fun as always.
  • 2010-06-24T02:18:15Z
  • jeffsonderman (Jeff Sonderman)
  • Keep an eye on @TBDDC TBD.com as we implement a lot of these engagement ideas this summer after launch. #wjchat
  • 2010-06-24T02:18:23Z
  • kimbui (P. Kim Bui)
  • I wish i hadn't been running the account so i could talk more. Fantastic insights. And thanks @jeffsonderman #wjchat
  • 2010-06-24T02:19:06Z
  • ValerieInRke (Valerie Garner)
  • @MeganHealey @AsianStig @acnatta @kimbui @Martha_Kang @yelvington @fredmcclimans Thanks all for RT & discussion! #wjchat
  • 2010-06-24T02:24:07Z
  • jmsummers (Juana Summers)
  • Thrilled with the number of #Mizzou folks in tonight's #wjchat. cc @jeffsonderman @amysimons @JustinNXT
  • 2010-06-24T02:34:27Z
  • WesleyLowery (Wesley Lowery)
  • Anyone from #wjchat looking for a web design job contact me. I know of a student paper looking to pay for a site redesign #journalism

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