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Highlights from chat 3.17.10 Social Media and Reporting

March 25, 2010 - Posted in Highlights , Web Journalism Posted by:

Q1 What role does verifying accuracy play when you report with social media sources?

GreerMcDonald Q1. It’s massive, if not everything. Too easy to get excited and swept up, but end product fails if accuracy isn’t at the base #wjchat

vanguardiste Q1 Verifying accuracy is more important than ever. With a faster news cycle, the pressure is heavy, but better accurate than fast. #wjchat

emmacarew it all boils down to this: RT @hubertallen Q1 If I can’t verify, don’t use. #wjchat

mriles07 Q1: I recommend @ckanal guidelines on verifying Twitter sources at http://www.twitterjournalism.com #wjchat

jordanfifer To add to @mriles07, look at their other social media presences (Facebook, etc). Google the username. #wjchat

Q2: How do you deal with the real-time pressures of using SM as a broadcast tool and ensure accuracy?

jordanfifer Q2. Same notions of good journalism apply to SM. Double check, verify the info/source. If possible, get another set of eyes. #wjchat

emmacarew Q2 #wjchat luckily with the web, deadlines aren’t as hard and fast as they once were – stories can be updated when the facts are confirmed

ClaudiaKoerner: Q2: Social media makes casting a wide net easier; at least one person out of x amount should get back to you by deadline.#wjchat

tchance121: True, stories not as permanent as they once were RT @emmacarew Q2 stories can be updated when the facts are confirmed #wjchat

mriles07 Q2: This is a big problem with bloggers and student journos who think accuracy takes a backseat on the web. WRONG #wjchat

Q3 How do you handle correcting errors while reporting with social media?

mriles07 Q3. #wjchat Change in story with a note at the end noting the change. Similar to the old “clips” in the news library. Note the error/correx

jordanfifer I’d even argue for putting it at the top, or in a sidebar. RT @mriles07 Change in story with a note at the end noting the change. #wjchat

emmacarew I like to see the correction at the top of stories RT @mriles07 Q3. #wjchat Change in story with a note at the end noting the change.

GreerMcDonald Q3. Honestly. You can’t believe readers won’t notice. Explain the decision making process that led to the error, then move on #wjchat

tchance121 #wjchat Q3 why are we separating SM factual errors? All Web corrections are fixed in real time and for a reason.

jordanfifer Good point, @tchance121 – if talking about mistakes on Twitter, etc, note the correx prominently and link back to erroneous tweet #wjchat

salvadorduran This is why is so important 2 have more than 1 source for a story before it goes on the air or printed. Hi I’m Salvador #wjchattv reporter

sona23 #wjchat Jumping into Q3 late, but don’t forget the importance of correxes on social streams, esp. Twitter. Don’t just delete the tweet!

Q4 Have you used social media for interviews, other than livetweeting? Have you conducted interviews through social media?

GreerMcDonald Q4 Somewhat yes. Obviously not long winded but for initial comments/reaction, for sure. Have used DMs as well #wjchat

salvadorduran If you have a story that is “incomplete” many times you can balance a it, but using SM. But never to be used as the meat of a story #wjchat

tchance121 #wjchat Q4 I’ve used FB for interviews. Can’t help but feel guilty, though, since you usually already know person on FB.

vanguardiste Q4: Cool way to interview people via Twitter: @JayBaer’s Twitter 20 series: http://bit.ly/bjf88V #wjchat

mriles07 Q4 #wjchat I’ve used SM to set up interviews or line people up with student journos. Then phone, Skype or e-mail for interview.

salvadorduran Some exceptions are Skype. During the earthquake in Haiti and Chile, some media relied heavily on interviews through Skype #wjchat

lisawilliams I’m also interested in the ways that social media make readers a vivid presence in the newsroom…no longer an “imaginary friend”

SuziSteffen .@lisawilliams Very vivid to see them sharing stories on FB, responding there, Tweeting and reacting. #wjchat

Q5. How do you handle quoting sources from Social Media?

jordanfifer Q5 “Be transparent with the audience as well as sources. Let them know how you contacted people” – http://bit.ly/bfj1Nf #wjchat

salvadorduran Very important to keep in mind that this is a tool that when used wisely you can only benefit your entire story. #wjchat

emmacarew Q5 #wjchat I’d never quote anyone who’s “real” name I didn’t know/couldn’t ask them for – don’t identify sources by handle only

jordanfifer @emmacarew I can see that, and often agree. I’d prefer to use real name if possible. Sometimes you can’t, so I say consider it. #wjchat

jordanfifer For ex, did this brief based on Twitter reports and experiences in the newsroom when Verizon wouldn’t confirm: http://bit.ly/dg3hRJ #wjchat –

joemurph @wjchat Q5: I didn’t hear anyone talk about the challenges of using chatroulette people as sources … c’mon.#wjchat

Q6. Has the speed and brevity of Social Media made you a better or worse writer?

mriles07 Q6: Social media in general has made me a better reporter, writer, editor and teacher; opened up new resources … #wjchat

salvadorduran @wjchat In my case it has made me a better researcher. Not necessarily a better or worse writer. #wjchat

emmacarew Q6 #wjchat I will add that SM has given me leverage in the newsroom, now I have a skill to share/teach to the older, more exp staffers

SuziSteffen Q6 I’m more aware of what’s happening on my various beats, and I can contact people faster, sourcing easier.

NABJDigital #wjchat I’m a big fan of Twitter to find new sources, get recommendations. But it is just 1 tool. I also like targeted LinkedIn

Q7 What do you think of the new rules from Reuters? Don’t “scoop the wire” and tweet breaking news + use separate accounts? http://bit.ly/dj4sDm

GreerMcDonald Q7 In a word: rubbish. Personal accts should be used professionally, breaking news should point back to site #wjchat

mriles07 Q7 #wjchat Reuters thinking is circa 1990s, when newspaper eds would tell web eds to hold stories until print deadlines passed (more)

SuziSteffen Here’s @mathewi’s post: http://wkly.ws/fa My fave part is about trusting employees/or not. #wjchat

jordanfifer Not to self-promote, but I’ll again provide link to@roanoketimes’ policies, which I prefer to Reuters’. http://bit.ly/bfj1Nf

Q8. What tools/techniques do you like to use to find new, local sources on SM?

GreerMcDonald Q8 All the same tools you’d use to cross reference a source IRL! #wjchat

joemurph @wjchat Q8. This is basic, but you can do a lot w/ twitter’s advanced search: http://search.twitter.com/advanced #wjchat

vanguardiste Q8 I Google sources + usually look at their Twitter, fb, LinkedIn feeds too. More background for me to go into an intv with.#wjchat

KatieRogers Q8 Once sourced a story about college-age illegal immigrants by searching relevant FB groups, messaging, & meeting IRL.#wjchat

Q9 What reporters or news sources have done a good job of integrating social media in reporting to you? Provide examples

jordanfifer Q9 First one that came to mind? @statesman #wjchat

KatieRogers Q9 I’m biased, but @coloneltribune/#tribnation are tools to get Chicago Trib stories out and then keep the conversation going.#wjchat

NABJDigital #wjchat I write about aviation/aerospace & @flightbloggerdoes amazing work. I also like NYTimes’ @MickiMaynard

vanguardiste Q9 Definitely the @SeattlePI team on the story about 4 local cops being shot http://bit.ly/auhgCz 3 #wjchat

NABJDigital #wjchat I love what USAToday’s hotel reporter @barbdelollis & travel’s @todayinthesky. They fully embrace the SM tools.

mriles07: Q9 #wjchat Not a big CNN/Rick Sanchez fan but he does a nice job with SM. @showpatrol TV critic Curt Wagner, too

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